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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is Optum Performance Analytics?

Leverage analytical insights to reduce variability, improve care quality, optimize care coordination, and effectively manage financial results. Whether operating under a fee-for-service model or a risk-based approach, the exceptional data and analytics capabilities, along with expert assistance from Optum® Performance Analytics, empower your organization to prosper in the ever-evolving healthcare landscape. Optum Performance Analytics offers a thorough longitudinal view of clinical and financial data related to your patients, healthcare providers, facilities, and networks. By integrating diverse clinical and claims information with a growing collection of sociodemographic, behavioral, and patient-reported data, you can achieve greater understanding and context. Moreover, Optum Performance Analytics is crafted to be flexible enough to meet the goals of any healthcare organization. For those seeking targeted guidance, pre-built dashboards and opportunity reports are available to pinpoint areas for care enhancement and cost reduction, ultimately enabling the development of more effective health management strategies. This adoption of advanced analytics tools not only promotes improved patient outcomes but also enhances the operational efficiency of healthcare providers, ensuring that they can navigate challenges with greater confidence and agility. As a result, organizations can utilize these insights to create a more sustainable and impactful healthcare delivery system.

Media

Media

Integrations Supported

Medsender

Integrations Supported

Medsender

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

Optum

Company Location

United States

Company Website

www.optum.com/business/solutions/provider/data-analytics/performance-analytics.html

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Categories and Features

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