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What is Wello Solutions?

Wello Solutions streamlines your field service management by consolidating over ten tools into a single platform that enables real-time control of all activities. You can efficiently visualize and manage your customers and their equipment from one centralized location, simplifying the organization across various sites and service contracts. Say goodbye to spreadsheets and embrace a more cohesive approach, where all customer equipment data is readily available. Effective preparation of work orders is crucial for delivering outstanding field service, and this all-in-one solution facilitates the entire process from initial request to project completion. With Wello Solutions, everyone involved is aware of their responsibilities, timing, and where to locate necessary parts, allowing you to optimize your planning in just minutes rather than hours. You can monitor progress in real-time without the need for phone calls, maximizing your operational capacity. This level of efficiency will consistently impress your customers with timely service, ensuring they remain satisfied with your reliability. The ability to provide such punctual service repeatedly enhances your reputation and fosters long-lasting customer relationships.

What is PENTA Field Service?

Field Service operations have transitioned from a purely reactive model, where technicians would address equipment breakdowns, to a proactive strategy made possible by sophisticated field service software solutions. This cutting-edge technology harnesses extensive data regarding your clients' machinery, gathered via mobile devices, allowing you to provide proactive service recommendations that can avert costly downtimes and unforeseen equipment failures. As a result, not only can you boost customer satisfaction, but you also have the potential to identify new sales avenues and build more robust relationships with your clientele. Whether your business revolves around manufacturing or distributing equipment such as cranes and conveyor belts, or if you are a contractor responsible for maintaining systems like boilers and fire protection apparatus, it is vital to investigate the functionalities of PENTA software to enhance your field service operations. By integrating such pioneering tools into your processes, your organization stands to gain substantial improvements in both operational efficiency and customer loyalty, ultimately leading to sustained business growth. In this ever-evolving landscape, embracing technological advancements is not just advantageous; it is essential for long-term success.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
JD Edwards EnterpriseOne
Logi Analytics
Microsoft Dynamics 365 Business Central
MySQL
OnBase
SAP Business One
Stackreaction
Zapier

Integrations Supported

Amazon Web Services (AWS)
JD Edwards EnterpriseOne
Logi Analytics
Microsoft Dynamics 365 Business Central
MySQL
OnBase
SAP Business One
Stackreaction
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

€22/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wello Solutions

Date Founded

1996

Company Location

Belgium

Company Website

wello.solutions

Company Facts

Organization Name

Penta Technologies

Date Founded

1968

Company Location

United States

Company Website

www.penta.com/field-service-software/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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