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What is Wello Solutions?

Wello Solutions streamlines your field service management by consolidating over ten tools into a single platform that enables real-time control of all activities. You can efficiently visualize and manage your customers and their equipment from one centralized location, simplifying the organization across various sites and service contracts. Say goodbye to spreadsheets and embrace a more cohesive approach, where all customer equipment data is readily available. Effective preparation of work orders is crucial for delivering outstanding field service, and this all-in-one solution facilitates the entire process from initial request to project completion. With Wello Solutions, everyone involved is aware of their responsibilities, timing, and where to locate necessary parts, allowing you to optimize your planning in just minutes rather than hours. You can monitor progress in real-time without the need for phone calls, maximizing your operational capacity. This level of efficiency will consistently impress your customers with timely service, ensuring they remain satisfied with your reliability. The ability to provide such punctual service repeatedly enhances your reputation and fosters long-lasting customer relationships.

What is Web Work Order?

Web Work Order is a cloud-based platform that streamlines the work order management process, allowing users to manage everything from initial requests to task completion efficiently. It provides a framework for documenting work orders and effectively assigning tasks to team members to enhance productivity. Employees can log in online with ease to check their assigned tasks and update the status of work orders as they progress. Both team members and clients can submit requests through the web and access essential information related to the work, such as estimated completion times, current job status, and other vital details. The recent Version 4 update has introduced a calendar feature that displays a monthly overview of jobs sorted by their intended start dates, making it easier for users to keep track of upcoming tasks. A simple click on any calendar entry allows users to delve into comprehensive task details. Users are organized according to their respective companies, and a new feature limits visibility to only their company's data to protect sensitive information. In addition, the reporting capabilities have been improved to enable filtering based on specific date ranges, providing more targeted insights. You can tailor user interactions with the application by assigning appropriate account types that align with their roles and responsibilities, ensuring the software adapts to the unique needs of various users across different organizational settings. This adaptability not only enhances user experience but also fosters greater collaboration among teams.

Media

Media

Integrations Supported

JD Edwards EnterpriseOne
Microsoft Dynamics 365 Business Central
SAP Business One
Stackreaction
Zapier

Integrations Supported

JD Edwards EnterpriseOne
Microsoft Dynamics 365 Business Central
SAP Business One
Stackreaction
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

€22/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wello Solutions

Date Founded

1996

Company Location

Belgium

Company Website

wello.solutions

Company Facts

Organization Name

OfficeView Software

Company Website

www.officeview.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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