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What is Windows Autopilot?

Windows Autopilot simplifies the processes of deploying, resetting, and repurposing devices, offering a completely touchless experience for IT teams. After unboxing and turning on a Windows device, Windows Autopilot automatically configures it from the cloud in a few simple steps. Users can oversee the configuration process through the platform, leading to a more tailored setup and enhanced user experience. By linking devices deployed with Windows Autopilot to Azure Active Directory (AD) and mobile device management systems, organizations can streamline the onboarding process for end users without needing IT intervention. Moreover, Windows Autopilot facilitates the effortless rollout of the latest Windows 11 version on previously used devices, complete with pre-loaded applications and user profiles that sync seamlessly, allowing users to resume work without delay. IT personnel and partners also have the capability to pre-provision Windows 11 devices, ensuring they are fully ready for business operations. Additionally, the system can easily erase personal files, applications, and settings, restoring the device to its original state, which bolsters security and usability for incoming users. This all-encompassing approach not only conserves time but also greatly enhances productivity within the organization, allowing IT departments to focus on more strategic initiatives. As a result, companies can adapt more swiftly to changing business demands while maintaining a streamlined workflow.

What is Atera IT Autopilot?

Atera IT Autopilot is an advanced AI-driven autonomous IT support agent designed to help IT teams overcome challenges caused by increasing ticket volumes, shrinking staff, and growing demands for immediate resolution. By automating routine IT support and complex troubleshooting tasks, it enables employees to self-resolve issues, significantly cutting down on helpdesk backlogs and freeing IT staff to focus on strategic projects. The platform delivers instant, human-like assistance through a variety of channels including user portals, email, Slack, and Microsoft Teams, guaranteeing 24/7 support coverage with a remarkable first response time of 0.1 seconds. IT Autopilot also offers smart assistance features, device and cloud support, whitelisted software management, and escalates more difficult problems to technicians as needed. Comprehensive reporting and analytics empower IT teams with insights to monitor performance and optimize workflows. With integrations available for essential IT functions like backup, security, and network monitoring, the solution fits seamlessly into existing IT environments. IT Autopilot helps reduce IT workloads by up to 40%, saving technicians hours daily and mitigating burnout. Its autonomous operations ensure business continuity even outside traditional working hours, boosting overall productivity. The platform complies with governance frameworks and ethical standards to safeguard data and maintain responsible AI use. Ultimately, Atera IT Autopilot transforms IT support by combining AI efficiency with human oversight to deliver reliable, scalable, and continuous service.

Media

Media

Integrations Supported

Microsoft 365
Atera
Azure Marketplace
Fujitsu Biometrics-as-a-Service
Getac Device Monitoring System (GDMS)
Lenovo ThinkAgile HX Series
Microsoft Entra ID
Setyl
Softchoice
TeamViewer
WP-Chatbot
Zebra MotionWorks Warehouse

Integrations Supported

Microsoft 365
Atera
Azure Marketplace
Fujitsu Biometrics-as-a-Service
Getac Device Monitoring System (GDMS)
Lenovo ThinkAgile HX Series
Microsoft Entra ID
Setyl
Softchoice
TeamViewer
WP-Chatbot
Zebra MotionWorks Warehouse

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Company Location

United States

Company Website

www.microsoft.com/en-us/microsoft-365/windows/windows-autopilot

Company Facts

Organization Name

Atera

Date Founded

2012

Company Location

Israel

Company Website

www.atera.com/ai/autopilot/

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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