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What is Windstream Enterprise UCaaS?

For savvy IT and business professionals, contemporary communication strategies are inherently based in the cloud. As fully remote teams become more prevalent, it is crucial for virtual workers to maintain seamless connectivity, enabling collaboration through all essential tools required for their responsibilities. Unified Communications as a Service (UCaaS) encapsulates this idea by delivering dependable, cloud-based solutions that can be deployed more rapidly and at a reduced expense compared to traditional on-premises options. Available through Windstream Enterprise, UCaaS consolidates a range of enterprise communication tools, including audio and video conferencing, messaging, and collaborative web features. By integrating these diverse tools, UCaaS greatly enhances organizational workflows, increases operational efficiency, and drives overall productivity. Moreover, when combined with Contact Center as a Service (CCaaS), it forms a comprehensive solution for customer service, making it an indispensable resource for businesses striving to refine their communication approaches. This synergy ultimately cultivates a more agile and responsive organization, one that is better prepared to tackle the challenges posed by today’s dynamic marketplace. In a world where adaptability is key, leveraging these cloud-based solutions can significantly elevate a company's competitive edge.

What is UniVoxx?

Your enterprise, effortlessly integrated. The next generation of Unified Communications as a Service (UCaaS) allows you to maintain communication across different devices no matter where you are. The cloud-based UniVoxx Platform ensures that your phone lines stay operational, even during a power failure at your office. With our mobile app, your team can easily handle calls, allowing business processes to continue smoothly. Whether you have a single extension or up to 100,000, connecting numerous locations is straightforward and efficient. All communications are protected with end-to-end encryption, guaranteeing that only authorized users can view the exchanged messages. Backed by robust enterprise-grade data centers, we offer an impressive uptime guarantee of 99.99%. Moreover, our platform includes seamless integrations that enable real-time data exchange across various applications, greatly improving business efficiency and aiding informed decision-making. This cutting-edge strategy not only enhances operational productivity but also positions your business favorably in an ever-evolving, interconnected landscape. By embracing these advanced solutions, you can ensure that your organization thrives amidst the challenges of today's digital environment.

Media

Media

Integrations Supported

Windstream Enterprise CCaaS

Integrations Supported

Windstream Enterprise CCaaS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Windstream Enterprise

Company Location

United States

Company Website

www.windstreamenterprise.com/products/ucaas/

Company Facts

Organization Name

UniVoxx

Date Founded

2018

Company Location

United States

Company Website

univoxx.com

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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