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What is Wisely?

Restaurant brands that excel in various sectors are improving the customer experience through tailored strategies that boost customer lifetime value by utilizing Customer Intelligence. There is a proven strategy to attract and maintain high-value customers over the long term. Profitable brands are empowering every department to improve their effectiveness. Companies that have a profound understanding of their clientele and apply that insight throughout their business operations will excel in market share, brand awareness, and overall industry standing. Customer Lifetime Value (CLV) reflects the earnings generated from each customer, from their first interaction to their last transaction. Top industry players are emphasizing this crucial performance metric as an integral aspect of their overall strategy. By effectively managing your guest data and eliminating data silos, you can attain a holistic view of all your customers. Moreover, identifying your top 5% of customers based on their Customer Lifetime Value can dramatically enhance your brand's overall performance. In the end, brands that focus on personalization and intelligence not only prosper but also build enduring connections with their customers, fostering loyalty and repeat business. This commitment to understanding and meeting customer needs positions them for long-term success in a competitive marketplace.

What is Freebird Information Dashboard?

Managers in the quick-service restaurant (QSR) sector encounter a significant challenge due to the vast amount of critical information that is scattered across numerous systems, spreadsheets, and formats, along with the added difficulty of time-sensitive unstructured content that frequently becomes lost within emails, texts, calendars, documents, and various portals. This chaotic environment often results in incomplete data, leading to missed opportunities that could improve profitability and inconsistencies in practices across different locations. Furthermore, the complexities introduced by the COVID-19 pandemic, including adjustments to new routines, heightened reporting requirements, and compliance challenges, have exacerbated the difficulties in communication and mentoring between district and store managers. Freebird effectively tackles the problem of information overload and fragmentation by consolidating data into a single, scalable platform that allows for effective management and actionability. By addressing the key informational needs of QSRs, Freebird incorporates daily metrics, operational guidelines, priority tasks, essential forms, compliance monitoring, and workflow management, all while promoting remote collaboration. As a consequence, Freebird empowers QSR managers to make well-informed decisions that enhance operational efficiency throughout their organization, ultimately leading to a more cohesive and productive work environment. This innovative approach not only streamlines processes but also fosters a culture of collaboration and responsiveness, essential in today's fast-paced market.

Media

Media

Integrations Supported

Ecotrak
Olo
PayDay Portal

Integrations Supported

Ecotrak
Olo
PayDay Portal

API Availability

Has API

API Availability

Has API

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wisely

Date Founded

2014

Company Location

United States

Company Website

getwisely.com

Company Facts

Organization Name

Freebird Connect

Company Website

www.freebirdconnect.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

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