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features
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What is Wonvid Screen Recorder?

Record your screen for tutorials, webinars, presentations, or any other desktop activity you want to capture. The application defaults to 'Fullscreen' mode, but for better accuracy, you can select the 'Region' option to specify a particular area by dragging your cursor. To start the recording, simply click the 'REC' button. During the recording, you can take screenshots and add annotations to enrich your presentation. Once you've completed the recording, you can either locate your video in the specified folder or click to review it. Your recording can include audio, and you also have the option to add a webcam feed for a more personal touch. Enhance your video with lines, arrows, text, circles, and frames to provide more context. The sound track can be recorded separately from the video to ensure superior audio clarity. For branding, you can embed a logo into your video or screenshot. Save your finished video in multiple formats, including MP4, AVI, MKV, or MOV, allowing for flexibility. Capture those essential moments as they unfold, and choose to record your entire screen or a designated area. To make the process even more efficient, consider using hotkeys to facilitate your recording experience. Moreover, you have the opportunity to edit your recordings, ensuring they align with your vision before sharing them with your audience. By following these steps, you can create engaging and polished content that resonates with viewers.

What is GrowthDot Video Reply?

Enhance the customer support experience by using the Video Reply app integrated with Zendesk, which enables you to record and send video responses directly within ticket interactions, transcending standard text communications. Despite its potential, the adoption of video in customer support remains surprisingly minimal among many organizations. Video replies offer a fantastic opportunity to swiftly produce product demonstrations, personally introduce yourself to customers, or highlight effective solutions to their issues. This method not only builds trust but also expedites the ticket resolution process, resulting in greater overall customer satisfaction. With the Video Reply feature, you can easily record videos from within Zendesk tickets or select from a specially curated library available in the app. Leverage video to create informative tutorials that thoroughly explain the necessary steps to resolve customer inquiries effectively. You can also save your recorded videos in the library for convenient future reference. In addition, requesting videos from customers can provide you with valuable insights into their specific concerns and needs. Organizing your video content with tags allows for straightforward retrieval and classification. Moreover, you can personalize video page previews for your recipients, fostering a more engaging and customized communication experience that resonates with customers. This innovative approach not only enhances interactions but also serves to strengthen the overall relationship between support teams and customers.

Media

Media

No images available

Integrations Supported

Zendesk

Integrations Supported

Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per year
Free Trial Offered?
Free Version

Pricing Information

$19 per agent/per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wonvid

Company Website

www.wonvid.com/screen-recorder/

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Categories and Features

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