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What is Woop?

Utilizing Woop to simplify your content distribution on social media channels such as Facebook, Twitter, and Instagram allows for the efficient management of all your accounts from a single, user-friendly desktop interface, which leads to significant savings in both time and financial resources. The platform provides a detailed snapshot of your social media performance, highlighting metrics like page growth and identifying which posts received the highest engagement. You can swiftly review performance data, identify optimal engagement times, and explore various other insights. Furthermore, Woop generates pre-analyzed reports that gather all essential details, making it easier to evaluate the success of your strategies and guiding your future decisions. Additionally, Woop facilitates the management and response to messages, comments, replies, and direct messages across all your platforms through a cohesive interface, ensuring that no vital conversation goes unnoticed. This integrated system significantly boosts your capacity to interact with your audience in a timely and effective manner. By streamlining these processes, you can focus more on creating impactful content and building meaningful connections with your followers.

What is Socialboards?

The premier cloud-based helpdesk for overseeing social media interactions, in addition to email, chatbots, contact forms, and review sites, merges all text-driven customer support avenues into a singular, cohesive inbox, guaranteeing that no customer request goes unnoticed. This all-encompassing solution for social customer service aggregates all incoming inquiries within a unified ticketing system, facilitating effective task distribution and ensuring that the team remains well-informed. It adeptly manages support requests from multiple social media sites including Facebook, Instagram, YouTube, and Twitter. Moreover, by incorporating live chat features on your website, customer issues can be resolved instantly. You can streamline your support emails and enhance your website along with Facebook pages by utilizing tailored forms. This tool not only decreases the number of support requests but also offers valuable insights into customer interactions. It also includes a smart self-service FAQ feature for your website, empowering customers to find answers on their own. With comprehensive statistics and analytics, you can make data-driven improvements to your services. Additionally, the integration through API facilitates a smooth connection with your existing internal systems, boosting operational efficiency. In summary, this platform revolutionizes customer service by consolidating diverse channels and supplying actionable insights for ongoing enhancement, ultimately elevating the customer experience. Furthermore, by leveraging this technology, businesses can significantly improve their responsiveness and customer satisfaction.

Media

Media

Integrations Supported

Facebook
X (Twitter)
Instagram
LinkedIn
YouTube

Integrations Supported

Facebook
X (Twitter)
Instagram
LinkedIn
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

$9 per user, per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Woop Social

Company Location

Brazil

Company Website

woopsocial.com

Company Facts

Organization Name

Socialboards

Company Location

Norway

Company Website

socialboards.com/en/

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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