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What is Wortal CRM?

Leverage the power of Wortal CRM, acclaimed as the premier CRM software and the foremost CRM solution in India. Revolutionize your business processes, improve your workflows, and achieve unprecedented success. Sign up today to refine your sales tactics and cultivate more meaningful relationships with your clients. Experience the advantages of seamless business operations, enhance your customer engagement, and drive your growth with our state-of-the-art customer relationship management solution, regarded as the best CRM software in India. This advanced tool is crafted to elevate your team's capabilities and maximize your overall efficiency, ensuring that you stay ahead in a competitive market.

What is C1 Connected Experience (C1CX)?

C1 Connected Experience (C1CX) represents a transformative approach aimed at enhancing interactions among employees, customers, and technology by leveraging generative AI to accelerate automation and employing advanced collaboration tools to elevate work quality. With its advanced orchestration capabilities, C1CX allows organizations to seamlessly integrate these innovative features into their existing structures, facilitating modernization without the need to completely overhaul current technology investments, thus reducing associated risks. This thoughtful approach ensures smooth and integrated interactions across various channels and transitions, guaranteeing a uniform experience for all users. By tapping into the potential of C1 Ellyâ„¢, C1's enterprise AI platform, C1CX not only speeds up the adoption of automation but also drives significant business growth while boosting engagement for both employees and customers alike. In a rapidly changing digital environment, C1CX equips organizations with the necessary tools to maintain a competitive edge and adapt to evolving market demands effectively. Through this initiative, businesses can enhance their operational efficiency and foster a culture of innovation.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Avaya Cloud Office
C1 Elly
Dell APEX
Genesys Cloud CX
Google
IBM Cloud
Microsoft 365
Salesforce
VMware Cloud

Integrations Supported

Amazon Web Services (AWS)
Avaya Cloud Office
C1 Elly
Dell APEX
Genesys Cloud CX
Google
IBM Cloud
Microsoft 365
Salesforce
VMware Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wortal

Date Founded

2022

Company Location

India

Company Website

wortal.co

Company Facts

Organization Name

C1

Date Founded

1993

Company Location

United States

Company Website

www.onec1.com/solutions/customer-experience

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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