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What is XO Hosted PBX?

XO Hosted PBX represents a highly adaptable Unified Communications solution that harnesses cloud technology to offer an extensive array of integrated high-definition (HD) voice and data services, collaboration tools, mobility options, contact center functionalities, and advanced calling features across multiple business locations. Unlike many competitors, XO employs its Tier 1 national network to underpin the Hosted PBX service, streamlining the transition of your traditional PBX functions into a cloud-based framework. With capabilities such as real-time voice quality monitoring, built-in redundancy, and a service agreement that guarantees uptime, XO’s Hosted PBX empowers you to effectively manage high-quality voice and Unified Communications throughout your organization with confidence. This service amalgamates all the vital telephony and UC features that most businesses need, positioning it as one of the most comprehensive UC-as-a-Service platforms on the market today. Additionally, the flexibility and strong features of XO's Hosted PBX enable businesses to adapt promptly and expand effortlessly in a rapidly changing communication environment. As such, organizations can not only enhance their communication effectiveness but also remain competitive in their respective industries.

What is PortaSwitch?

Telecom providers, along with Unified Communications and OTT services, have the capability to set up, introduce, and profit from a variety of communication services over IP networks. These offerings encompass Unified Communications, Hosted IP PBX / IP Centrex, and SIP Trunking, in addition to various management tools such as DID Management and calling card services. Important components of this system include VoLTE and VoWiFi, which enhance communication efficiency. Among the critical functional modules are Class 4 and Class 5 SIP softswitches, designed for both residential and enterprise telephony solutions, as well as options for convergent online billing, service provisioning, and charging features that can be tailored to user needs. This flexibility ensures that service providers can adapt to the evolving demands of their customers while maximizing their revenue potential.

Media

Media

Integrations Supported

Skype

Integrations Supported

Skype

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

One-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon Media

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/xo/xo-hosted-pbx/

Company Facts

Organization Name

PortaOne

Date Founded

1997

Company Location

Canada

Company Website

www.portaone.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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