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What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

What is TableCheck?

Comprehensive Restaurant Reservation, Management, and CRM Solution TableCheck for Restaurants serves as a premier reservation system that unifies bookings from various third-party platforms into a single, streamlined interface. Accessible around the clock on desktops, tablets, and smartphones, it provides real-time updates across all devices, ensuring seamless management. Your data security is prioritized with top-notch safeguards, including customizable user permissions and multi-factor authentication for added protection. Understanding your most valuable customers is crucial for business growth, and TableCheck allows you to take control of your customer information, recognize your loyal patrons, and create tailored experiences that encourage repeat visits. You can establish your own cancellation policies to optimize seating capacity and limit revenue losses. Additionally, the platform enables you to set up promotional offers that require prepayment, effectively reducing the likelihood of no-shows by imposing charges for canceled bookings. This innovative approach not only enhances customer engagement but also contributes to improved operational efficiency.

Media

Media

Integrations Supported

Facebook
Google
Instagram
Agilysys InfoGenesis
Doshii
Google Maps
H&L POS
Olo
Oracle MICROS POS
Raptor Visitor Management
Revel Systems
Shiji Payment Solutions
Simphony POS
Sitejet
Stripe
TikTok
WaiterPOS
Yelp
me&u

Integrations Supported

Facebook
Google
Instagram
Agilysys InfoGenesis
Doshii
Google Maps
H&L POS
Olo
Oracle MICROS POS
Raptor Visitor Management
Revel Systems
Shiji Payment Solutions
Simphony POS
Sitejet
Stripe
TikTok
WaiterPOS
Yelp
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Company Facts

Organization Name

TableCheck

Date Founded

2011

Company Location

Japan, Singapore, Thailand, Australia, China, Indonesia, UAE

Company Website

www.tablecheck.com/en/join

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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