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What is Yodel.io?

Yodel serves as an innovative receptionist for customer service departments, expertly handling inbound voice communications to pre-qualify calls. This system facilitates call management without the need to switch between different tools, ensuring a smooth experience. With a robust infrastructure built on proven technology, users can collaborate effectively on calls while benefiting from exceptional voice clarity. Within minutes, you can have your phone system operational without the hassle of transferring your existing business number. Yodel seamlessly integrates with more than 1000 software applications, allowing you to link your phone system to your workflows effortlessly. Additionally, it offers access to phone numbers in over 100 countries, ensuring you remain connected with your customers no matter their location. By partnering only with trustworthy local carriers, Yodel prioritizes outstanding call quality and reliability. Our service is designed to maintain high uptime and uphold a secure phone infrastructure. In today's competitive landscape, customer service teams are expected to deliver superior support and enhance customer satisfaction. Yodel eliminates the complexities associated with traditional phone systems, focusing instead on what truly matters: effective voice communication and customer engagement. Moreover, with its user-friendly interface and reliable features, Yodel empowers businesses to enhance their communication strategies and foster better relationships with their clientele.

What is Modern Dial Tone?

Modern Dial Tone is recognized as a dependable supplier of business telephone services and equipment, celebrated for its superior quality and reliability. We provide a diverse array of solutions tailored to various requirements, ranging from single lines for small enterprises to comprehensive systems designed for large corporations and call centers. Our commitment to transparency is evident in the simplicity and clarity of our telephone bills, distinguishing us in the marketplace. Notably, we offer flexibility to our clients by avoiding long-term contracts, which empowers them to make service decisions that best suit their evolving needs. Utilizing cutting-edge technology, Modern Dial Tone guarantees a smooth user experience, even in environments with unstable networks, supported by a robust service level agreement that ensures both uptime and exceptional call quality. Our firm also places a high emphasis on safeguarding your business through rigorous compliance measures, which are reinforced by third-party certifications. In addition, our noise-canceling microphones are especially advantageous for dynamic office environments, significantly reducing background noise distractions. This unwavering dedication to providing top-notch service and innovative technology illustrates our commitment to addressing the distinct requirements of each client, fostering long-lasting partnerships built on trust and satisfaction. Ultimately, we aim not just to meet expectations but to exceed them, ensuring that every interaction with our services enhances your business operations.

Media

Media

Integrations Supported

Dialogflow
Discord
Drift
Easyflow
HubSpot CRM
HubSpot Customer Platform
KrispCall
Make
MetaMail
Microsoft Azure
Microsoft Teams
Pipedrive
Slack
Stackreaction
Zapier

Integrations Supported

Dialogflow
Discord
Drift
Easyflow
HubSpot CRM
HubSpot Customer Platform
KrispCall
Make
MetaMail
Microsoft Azure
Microsoft Teams
Pipedrive
Slack
Stackreaction
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

YodelTalk

Date Founded

2015

Company Location

United States

Company Website

www.yodel.io

Company Facts

Organization Name

Modern Dial Tone

Company Location

United States

Company Website

moderndialtone.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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