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What is Yumpingo?

Supervise every aspect of your customers' experience—from the essence of your brand and how your services are provided, to their overall contentment—to meet your business objectives and reach even higher aspirations. Establish a user-friendly, mobile-accessible review mechanism that gathers real-time feedback on customer satisfaction across all online platforms. Connect immediate customer insights to business outcomes, facilitating informed changes that can be made either during a shift or on a broader scale. Obtain thorough, real-time evaluations of your brand's effectiveness across different channels, allowing you to assess its impact on Net Promoter Score (NPS) and overall customer satisfaction, which helps in implementing focused improvements where they are most needed for both experience management and financial growth. Collaborate with various departments, from Marketing to General Management, to assign responsibilities, tackle complaints, share critical visuals, and ensure every customer interaction is addressed successfully. Investigate deeply to uncover the root causes of customer satisfaction, exposing the rationale behind each feedback score and setting the stage for ongoing enhancement. By grasping these insights, companies can not only refine their strategies but also build more robust relationships with their customers, leading to long-term loyalty and success. Ultimately, a commitment to understanding and acting on customer feedback will empower businesses to adapt and thrive in an ever-changing market.

What is PAR Data Central?

Restaurant Magic's Data Central offers a suite of back-office tools crafted to help restaurant managers achieve their financial and operational goals. Our cutting-edge software leverages sophisticated business intelligence and automation methods to effectively control labor costs, minimize food expenditures, and elevate customer service quality. By merging data from your existing POS, inventory management, supply chains, payroll, and accounting systems, we provide a comprehensive view of your restaurant's operations. This cloud-based solution comes with complimentary updates and is easily accessible through mobile browsers, ensuring that all store-level features are at your fingertips. With Data Central, you can make quick and informed decisions, allowing you to spend more time interacting with your customers. Furthermore, our food management module equips you with tools to optimize food costs using strategies such as menu engineering, refining purchasing practices, and performing assisted line checks. Understanding the utilization of each menu item grants you extensive control over your food cycle, which boosts overall efficiency in your establishment. As a result, this approach not only enhances profitability but also enriches the dining experience for your guests. By adopting Data Central, your restaurant can achieve a seamless operational flow that aligns with your vision for success.

Media

Media

Integrations Supported

AllianceHCM
Olo
Vita Mojo
me&u

Integrations Supported

AllianceHCM
Olo
Vita Mojo
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yumpingo

Company Location

United States

Company Website

www.yumpingo.com

Company Facts

Organization Name

PAR Data Central

Date Founded

1979

Company Location

United States

Company Website

www.restaurantmagic.com

Categories and Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Popular Alternatives

Popular Alternatives