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What is Yumpingo?

Supervise every aspect of your customers' experience—from the essence of your brand and how your services are provided, to their overall contentment—to meet your business objectives and reach even higher aspirations. Establish a user-friendly, mobile-accessible review mechanism that gathers real-time feedback on customer satisfaction across all online platforms. Connect immediate customer insights to business outcomes, facilitating informed changes that can be made either during a shift or on a broader scale. Obtain thorough, real-time evaluations of your brand's effectiveness across different channels, allowing you to assess its impact on Net Promoter Score (NPS) and overall customer satisfaction, which helps in implementing focused improvements where they are most needed for both experience management and financial growth. Collaborate with various departments, from Marketing to General Management, to assign responsibilities, tackle complaints, share critical visuals, and ensure every customer interaction is addressed successfully. Investigate deeply to uncover the root causes of customer satisfaction, exposing the rationale behind each feedback score and setting the stage for ongoing enhancement. By grasping these insights, companies can not only refine their strategies but also build more robust relationships with their customers, leading to long-term loyalty and success. Ultimately, a commitment to understanding and acting on customer feedback will empower businesses to adapt and thrive in an ever-changing market.

What is Presage Analytics?

Presage Analytics revolutionizes the oversight of safety and quality through an all-inclusive system that manages micro and chemistry testing, ingredient acceptance and review, sanitation scheduling, batch management, equipment calibration, and various other features. All data collected is securely stored, ensuring the integrity of the information. Moreover, our platform equips you with the tools to identify and address potential issues in your safety and quality metrics before they escalate. Built for efficiency, Presage enables the identification of patterns and provides detailed insights into your operations, helping to uncover root causes that could predict future challenges. As a result, timely corrective actions can be undertaken in real-time. Additionally, with an array of functionalities focused on protecting both you and your workforce, Presage Analytics encompasses features such as live monitoring, security alerts, work order management, and customizable dashboard reporting. This thorough methodology guarantees that every facet of safety and quality management is not only observed but also enhanced to boost productivity and ensure compliance, thus creating a safer work environment for all involved. Ultimately, the integration of these advanced features fosters a proactive culture of safety and quality within your organization.

Media

Media

Integrations Supported

Olo
Vita Mojo
me&u

Integrations Supported

Olo
Vita Mojo
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yumpingo

Company Location

United States

Company Website

www.yumpingo.com

Company Facts

Organization Name

Presage Analytics

Date Founded

2013

Company Location

United States

Company Website

presageanalytics.com

Categories and Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

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