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Additionally, users can extract and disseminate live highlights from their recorded streams, as well as rebroadcast these streams across any social media channel they choose.
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Enhance the customer support experience by using the Video Reply app integrated with Zendesk, which enables you to record and send video responses directly within ticket interactions, transcending standard text communications. Despite its potential, the adoption of video in customer support remains surprisingly minimal among many organizations. Video replies offer a fantastic opportunity to swiftly produce product demonstrations, personally introduce yourself to customers, or highlight effective solutions to their issues. This method not only builds trust but also expedites the ticket resolution process, resulting in greater overall customer satisfaction.
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Media
No images available
Integrations Supported
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$19 per agent/per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Yuzzit
Date Founded
2015
Company Location
France
Company Website
www.yuzzit.video
Company Facts
Organization Name
GrowthDot
Date Founded
2015
Company Location
Ukraine
Company Website
growthdot.com
Categories and Features
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Video Editing
3D Video Editing
Audio Tools
Brand Overlay
Collaboration
Media Library
Social Sharing
Speed Adjustment
Split / Merge
Supports HD Resolution
Text Overlay
Video Capture
Video Stabilization
Video Making
Animation
Collaboration Tools
Customizable Branding
Drag & Drop
Media Library
Privacy Options
Social Sharing
Templates
Text Overlay
Text to Video
Video Capture
Voice-Over