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What is ZCentral Remote Boost?

To enhance the performance of your high-performance workstation, whether it is a rack-mounted model or not, make sure to install the ZCentral Remote Boost sender software. This essential software is included with every Z PC and is also available for purchase for non-Z devices. By leveraging ZCentral Remote Boost, you can effortlessly connect an endpoint device to a powerful workstation, enabling you to handle graphics-heavy tasks from almost any location. Additionally, for endpoint devices such as laptops, tablets, or thin clients, it is advisable to download the ZCentral Remote Boost receiver software, which is compatible with Windows, Linux®, and macOS, and is also bundled with every Z PC. This groundbreaking software has played a crucial role in helping the media and entertainment industry transition to contemporary work practices. It allows editors, artists, and other creative professionals to work together and produce remotely, thereby boosting productivity and flexibility. As a result, the introduction of this software has led to a significant enhancement in remote work capabilities for power users, fostering an environment of innovation and collaboration. Ultimately, embracing ZCentral Remote Boost will transform how teams operate in today's dynamic work landscape.

What is Splashtop SOS?

Splashtop SOS simplifies the process of providing remote assistance, eliminating the need for physical travel to the user’s location and saving valuable time. With just a few steps, you can remotely access the device and take control immediately, allowing for swift diagnosis and resolution of issues that will satisfy your customers. Key Features and Advantages * Streamlined process - Users can easily open the SOS application on their device, which can be customized with your branding, and once they provide the session code, you can initiate the support session seamlessly. * Essential tools and functionalities - Equipped with everything necessary for efficient problem-solving, you can collaborate through screen sharing, swiftly transfer files, and communicate with other users during the session. * Comprehensive device support - Every package offers unlimited device support, with the only cost being the number of concurrent technicians each year, and importantly, there are no annual price increases, setting it apart from other remote support solutions. * By using Splashtop SOS, support becomes not just easier but also more cost-effective, ensuring both efficiency and customer satisfaction.

Media

Media

Integrations Supported

Active Directory
DXC Cloud
Freshdesk
Freshservice
Leostream
ServiceNow
Splashtop Remote Support
Zendesk

Integrations Supported

Active Directory
DXC Cloud
Freshdesk
Freshservice
Leostream
ServiceNow
Splashtop Remote Support
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$199.00/year/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HP

Date Founded

1939

Company Location

United States

Company Website

www.hp.com/us-en/workstations/zcentral-remote-boost.html

Company Facts

Organization Name

Splashtop

Date Founded

2006

Company Location

United States

Company Website

www.splashtop.com/sos

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

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