Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Jotform Reviews & Ratings
    6,225 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,976 Ratings
    Company Website
  • Titan Reviews & Ratings
    357 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    862 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,810 Ratings
    Company Website
  • Exclaimer Reviews & Ratings
    2,169 Ratings
    Company Website
  • Spidergap Reviews & Ratings
    113 Ratings
    Company Website
  • ThriveSparrow Reviews & Ratings
    12 Ratings
    Company Website
  • DropTrack Reviews & Ratings
    166 Ratings
    Company Website
  • Dash Billing Reviews & Ratings
    12 Ratings
    Company Website

What is Zence Feedback?

Capture, evaluate, and respond to the Voice of Customer effectively. Easyrewardz Collecta empowers you to establish genuine connections with your customers while fostering a customer-centric organization. By paying attention to customer feedback regarding your brand, you can discover the elements that contribute to unforgettable experiences. 1. Capture VoC instantly Every interaction with a customer serves as an opportunity to enhance your brand's reputation. Utilize our diverse range of templates, which include feedback forms, polls, and reviews of products or services, to solicit real-time feedback and provide an exceptional customer experience. 2. Formulate insightful questions to gather context Engage your customers with pertinent inquiries that illuminate their perceptions of your brand. Tailor questions to fit various customer segments or journey stages, and incentivize customers for providing their insights. Employ adaptive questionnaires that align with customer preferences and demographics. 3. Derive actionable insights from customer feedback Leverage real-time dashboards and comprehensive reports to scrutinize customer feedback, ensuring you extract valuable and actionable insights that can drive your business forward. By continuously evolving based on this feedback, you can strengthen your brand's relationship with your customers and enhance their overall experience.

What is HarmonizeAi?

The wealth of consumer data, characterized by its vastness, speed, and diversity, has equipped companies with the tools necessary to deeply comprehend consumer wants and preferences. Despite this, numerous teams tend to lean on outdated consumer behavior models, assumptions, and legacy insights when crafting their products and services. Such dependence poses significant risks for businesses, as dissatisfied customers are likely to depart, which can result in a decline in innovation and impede overall growth. When products or experiences do not evolve to meet the fast-paced changes in consumer needs, they risk being abandoned. By utilizing real-time feedback sourced from more than 120 integrations within a unified platform, organizations can acquire an extensive understanding of consumer sentiments, attitudes, and buying behaviors across various channels. This insight empowers companies to strategically prioritize their development efforts in accordance with consumer demand, promoting customer loyalty and reducing turnover. Furthermore, businesses can adapt their marketing strategies in real-time based on current insights about consumer behavior, ensuring ongoing relevance in an ever-changing market environment. By adopting these approaches, companies are likely to cultivate a more agile and robust business framework. Ultimately, this proactive stance not only enhances customer engagement but also ensures sustained competitive advantage in the marketplace.

Media

Media

Integrations Supported

Amazon
Facebook
Google Analytics
Google Play
Google Sheets
Instagram
Intercom
Reddit
Shopify
Slack
Spotify
SurveyMonkey
X (Twitter)
YouTube
Zendesk
Zoom

Integrations Supported

Amazon
Facebook
Google Analytics
Google Play
Google Sheets
Instagram
Intercom
Reddit
Shopify
Slack
Spotify
SurveyMonkey
X (Twitter)
YouTube
Zendesk
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Easyrewardz

Date Founded

2012

Company Location

India

Company Website

zencecrm.com/products/zence-service/feedback-management/

Company Facts

Organization Name

HarmonizeAi

Company Website

www.harmonize.ai/

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Popular Alternatives

Popular Alternatives

Hello Customer Reviews & Ratings

Hello Customer

Insider Metrics