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What is Zence Loyalty?

An all-encompassing Loyalty Solution designed to engage, delight, and reward customers. Foster brand loyalty with a captivating and multi-channel program. The Zence Loyalty Solution is crafted to connect with your customers and transform them into enthusiastic advocates for your brand. Featuring an integrated loyalty strategy, it seamlessly works with existing Point of Sale Systems, enabling you to boost memberships and enhance sales through the use of coupons, gift vouchers, and points. 1. Provide instant rewards to leave customers thrilled 2. Understand your customers better to create unforgettable experiences 3. Tailored offers can significantly aid in customer retention 4. Categorize your customers with a tiered loyalty program 5. Encourage referrals as an effective method to expand your customer network 6. Continuous engagement through innovative strategies keeps customers returning for more.

What is 1CX?

1CX equips manufacturers and suppliers with essential tools to elevate customer interaction through a comprehensive platform focused on customer experience and loyalty management. This innovative system empowers businesses to establish exclusive VIP clubs, deliver premium offers, and enhance personalization by analyzing customer behavior patterns. With robust ecommerce capabilities, it seamlessly integrates with various online shopping methods, enhancing existing distribution and sales channels. The platform promotes customer rewards for activities such as product usage, writing reviews, and referring friends, thereby cultivating lasting brand loyalty. The benefits include increased brand visibility from positive reviews, enhanced customer loyalty through improved overall experiences, efficient shopping processes that boost satisfaction and repeat purchases, as well as widening the audience through engaging experiences that attract new customers. Notable features include account management, point accumulation and redemption, supplier administration, point-reward initiatives, and order tracking, positioning it as a well-rounded solution for contemporary businesses. Ultimately, 1CX strives to revolutionize the interaction between brands and their customers, ensuring a more engaging and rewarding journey for all involved, while simultaneously enabling companies to adapt to the evolving marketplace effectively.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Easyrewardz

Date Founded

2002

Company Location

India

Company Website

zencecrm.com/products/zence-marketing/loyalty-management/

Company Facts

Organization Name

HQSOFT

Date Founded

2006

Company Location

Vietnam

Company Website

hqsoft.com.vn/en/solution-en/1cx-the-no-1-customer-experience-platform/

Categories and Features

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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