Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Guru Reviews & Ratings
    3,266 Ratings
    Company Website
  • Fastly Reviews & Ratings
    793 Ratings
    Company Website
  • TelemetryTV Reviews & Ratings
    271 Ratings
    Company Website
  • RunMyJobs by Redwood Reviews & Ratings
    238 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    148 Ratings
    Company Website
  • Extole Reviews & Ratings
    61 Ratings
    Company Website
  • Intulse Reviews & Ratings
    141 Ratings
    Company Website
  • BigCommerce Reviews & Ratings
    1,046 Ratings
    Company Website
  • Axero Reviews & Ratings
    151 Ratings
    Company Website
  • Kinde Reviews & Ratings
    48 Ratings
    Company Website

What is Zendesk Sunshine?

Meet Zendesk Sunshine, a cutting-edge and flexible CRM solution. Leveraging the power of AWS, Sunshine allows for seamless integration and understanding of all your customer data, no matter where it resides. Its architecture is built for both agility and robustness, providing the freedom to design any solutions that align with your vision. Many organizations find themselves hindered by legacy CRM systems that are rigid and only offer a narrow view of their clientele. In stark contrast, Zendesk Sunshine presents a groundbreaking methodology. This modern CRM platform is crafted to provide a holistic perspective on customers, drawing from various data sources to enhance insights. It equips businesses with the adaptability essential for innovation and growth. Most notably, Sunshine enables the creation of outstanding customer experiences by emphasizing the importance of people rather than clinging to outdated systems. By equipping you with the necessary tools to identify, comprehend, and segment your customers, it ensures more personalized interactions and nurtures more profound relationships. With Sunshine, your strategy for engaging with customers can be completely redefined, leading to more meaningful connections and enhanced satisfaction. In a world where customer engagement is paramount, Zendesk Sunshine positions you at the forefront of this transformation.

What is GrowthDot CRM and Deals?

Zendesk's CRM and Deals feature acts as a robust sales instrument, allowing users to oversee their sales pipelines within Zendesk Support itself, thereby negating the necessity to invest in Zendesk Sell. This integration fosters a fluid connection between customer service and sales operations, creating a unified platform that caters to multiple channels. Here are some essential functionalities of this application: - Capture sales leads directly from Zendesk Support tickets - Access a thorough history of every client's interactions - Centralize all relevant sales deal information in one hub - Customize and develop pipelines to suit your specific sales strategies - Include product descriptions to enrich your deals - Integrate various stages, product details, and customer data - Specify categories for lost deals along with their reasons - Automatically schedule the reallocation of lost deals - Attach necessary documents straight to your deals - Generate insightful analytical reports on lost deals, sales trends, and more - Enjoy an intuitive interface that enhances navigation and user accessibility. With these capabilities, your sales process can not only become more streamlined but also better integrated with customer support, ultimately driving greater efficiency and productivity in your sales efforts. This holistic approach allows teams to work collaboratively, ensuring that every interaction is informed and impactful.

Media

Media

No images available

Integrations Supported

Zendesk
5X
Ada
Airbyte
Campaign Monitor
Causal
Chattermill
HubSpot Operations Hub
Mailchimp
Mindsay
Okta
Quaeris
Slack
Sunshine Conversations
Tisane
Tray.ai
Zapier
Zendesk Explore
Zendesk Guide
Zendesk Sell

Integrations Supported

Zendesk
5X
Ada
Airbyte
Campaign Monitor
Causal
Chattermill
HubSpot Operations Hub
Mailchimp
Mindsay
Okta
Quaeris
Slack
Sunshine Conversations
Tisane
Tray.ai
Zapier
Zendesk Explore
Zendesk Guide
Zendesk Sell

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$6 per agent/per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zendesk

Date Founded

2007

Company Location

United States

Company Website

www.zendesk.com/platform/

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Popular Alternatives

Zendesk Sell Reviews & Ratings

Zendesk Sell

Zendesk

Popular Alternatives

Zendesk Sell Reviews & Ratings

Zendesk Sell

Zendesk
Snapforce Reviews & Ratings

Snapforce

SnapForce Technologies
TRAVCRM Reviews & Ratings

TRAVCRM

DeBox Global