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What is Zero Incident Framework?

ZIF revolutionizes IT Operations by transitioning from a reactive stance to a proactive methodology, which streamlines IT processes effectively. It offers a centralized command interface that gathers data from a wide array of monitoring tools and devices, enhanced by more than 100 plugins. This configuration provides actionable insights into events, significantly reducing infrastructure noise by correlating incidents and minimizing false alarms. Moreover, it assists in quickly pinpointing root causes through the use of infrastructure and application heat maps, thereby expediting issue detection. By leveraging predictive analytics, potential disruptions are anticipated before they escalate into major problems, utilizing both supervised and unsupervised machine learning approaches. The system also records incidents within the IT Service Management (ITSM) tool and ensures that the relevant personnel receive notifications via the Virtual Supervisor. Additionally, it automates repetitive and intricate workflows, which further boosts overall efficiency. The advantages include extensive visibility throughout the enterprise, enhanced operational efficiency due to noise reduction, and the capacity to proactively identify risks based on emerging patterns without needing a Configuration Management Database (CMDB). As a result, organizations can achieve a faster Mean-Time-To-Repair (MTTR) while fortifying their IT infrastructure against potential vulnerabilities. This proactive approach ultimately leads to a more resilient IT environment, allowing for greater adaptability in a rapidly changing technological landscape.

What is Hund?

Effortlessly keep your audience informed about status changes with Hund’s automated status page services. Hund provides a variety of integrations designed to send real-time notifications whenever there are modifications in service status. Possessing the capability to manage notifier subscriptions gives you complete authority over your subscriber list, enabling you to easily add, remove, or alter subscribers as required. You can specify what notifications your subscribers will receive or allow them the option to select their own preferences. In addition to this, you have the ability to craft detailed issue reports that thoroughly explain any downtime or maintenance activities to your audience. For even more adaptability, you can manually modify the automatic statuses of affected components as necessary. Hund also boasts an advanced monitoring platform that offers automatic status updates for any ICMP-enabled server, HTTP/S endpoint, TCP/UDP port, or DNS query, ensuring comprehensive coverage. Furthermore, you can take advantage of various third-party monitoring tools such as AWS CloudWatch, PagerDuty, Pingdom, and New Relic, or opt to develop custom monitors through our Webhook integration, which features an optional dead-man switch for precise downtime reporting. This robust approach not only ensures your audience remains consistently informed and engaged but also significantly enriches their overall experience with your services. By leveraging these features, you can maintain transparency and trust with your users, fostering a stronger relationship.

Media

Media

Integrations Supported

AWS Marketplace
Apica
Cherwell Software
Connect
Dynatrace
ManageEngine ServiceDesk Plus
Microsoft Azure
Microsoft Outlook
New Relic
OTRS
ServiceNow
SolarWinds Service Desk
SysAid
Workplace from Meta

Integrations Supported

AWS Marketplace
Apica
Cherwell Software
Connect
Dynatrace
ManageEngine ServiceDesk Plus
Microsoft Azure
Microsoft Outlook
New Relic
OTRS
ServiceNow
SolarWinds Service Desk
SysAid
Workplace from Meta

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per user, per month
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GAVS Technologies

Date Founded

1998

Company Location

United States

Company Website

zif.ai

Company Facts

Organization Name

Hund

Date Founded

2015

Company Location

United States

Company Website

hund.io

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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