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What is Zero Incident Framework?

ZIF revolutionizes IT Operations by transitioning from a reactive stance to a proactive methodology, which streamlines IT processes effectively. It offers a centralized command interface that gathers data from a wide array of monitoring tools and devices, enhanced by more than 100 plugins. This configuration provides actionable insights into events, significantly reducing infrastructure noise by correlating incidents and minimizing false alarms. Moreover, it assists in quickly pinpointing root causes through the use of infrastructure and application heat maps, thereby expediting issue detection. By leveraging predictive analytics, potential disruptions are anticipated before they escalate into major problems, utilizing both supervised and unsupervised machine learning approaches. The system also records incidents within the IT Service Management (ITSM) tool and ensures that the relevant personnel receive notifications via the Virtual Supervisor. Additionally, it automates repetitive and intricate workflows, which further boosts overall efficiency. The advantages include extensive visibility throughout the enterprise, enhanced operational efficiency due to noise reduction, and the capacity to proactively identify risks based on emerging patterns without needing a Configuration Management Database (CMDB). As a result, organizations can achieve a faster Mean-Time-To-Repair (MTTR) while fortifying their IT infrastructure against potential vulnerabilities. This proactive approach ultimately leads to a more resilient IT environment, allowing for greater adaptability in a rapidly changing technological landscape.

What is XiteiT?

Streamline your cloud operation workflow with a cohesive platform that integrates all production events, runbook governance, automation, operational procedures, and detailed analytics. This solution is crafted to boost productivity, enabling each team member to achieve superior results. Whether overseeing on-premises infrastructure or utilizing cloud-native solutions, and regardless of whether you're a burgeoning startup or an established multinational organization, XiteiT simplifies the complexities faced by your cloud operations team daily. It acts as a holistic CloudOps orchestration and automation tool that brings together all monitoring, productivity resources, and related automation frameworks within your organization. By centralizing all cloud operational activities, you gain comprehensive visibility and consistency in operations, making the most of your existing personnel and workflows to improve incident response and production management. Additionally, it promotes operational transparency, facilitating prioritized decision-making and notably reducing remediation durations, thus optimizing your cloud operations for maximum efficiency. This all-encompassing approach not only streamlines processes but also empowers teams to innovate and adapt quickly in an ever-changing technological landscape.

Media

Media

Integrations Supported

Apica
Cherwell Software
Connect
Dynatrace
Gmail
Jenkins
ManageEngine ServiceDesk Plus
Microsoft Azure
Microsoft Outlook
New Relic
OTRS
ServiceNow
Slack
SolarWinds Service Desk
SysAid
TriBuild
Twilio
Workplace from Meta

Integrations Supported

Apica
Cherwell Software
Connect
Dynatrace
Gmail
Jenkins
ManageEngine ServiceDesk Plus
Microsoft Azure
Microsoft Outlook
New Relic
OTRS
ServiceNow
Slack
SolarWinds Service Desk
SysAid
TriBuild
Twilio
Workplace from Meta

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per user, per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GAVS Technologies

Date Founded

1998

Company Location

United States

Company Website

zif.ai

Company Facts

Organization Name

XiteiT

Date Founded

2017

Company Location

Israel

Company Website

www.xiteit.com/product/

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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ZEAZONZ TECHNOLOGIES