Company Website

Ratings and Reviews 236 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

What is Zinrelo?

Zinrelo is a sophisticated, enterprise-level loyalty platform that operates on a SaaS model, enabling brands to create comprehensive rewards programs. By integrating advanced technology with in-depth data analytics and continuous strategic guidance, Zinrelo enhances various aspects of customer loyalty such as transactional, social, advocacy, engagement, behavioral, and emotional dimensions. Three primary factors that establish Zinrelo as a reliable choice for brands around the world are its distinctive data analytics capabilities that facilitate contextual decision-making, a robust and secure technology framework that scales effectively, and ongoing strategic consultations aimed at fostering continuous improvement. The Zinrelo loyalty rewards platform is packed with essential features tailored for mid-sized to large enterprises, ensuring a broad range of functionalities to meet diverse business needs. Key features of the platform include comprehensive customer engagement strategies, an integrated referral program, multiple reward tiers, a powerful marketing promotions engine, and a fully customizable member dashboard. Additionally, it supports omni-channel program implementation, offers flexible rewards options, and automates email notifications, while providing detailed reporting capabilities with downloadable options. The platform also accommodates transactions in 100 different currencies, including USD and EUR, and features multi-language support, among other enhancements, all designed to elevate the customer experience.

What is Comarch Loyalty Marketing Platform?

The Comarch Loyalty Marketing Platform represents a cutting-edge tool designed to enhance customer loyalty and engagement through versatile loyalty programs. Tailored for a diverse array of industries, this platform allows businesses to forge deeper relationships with their clientele by utilizing data insights and automation effectively. By employing the Comarch platform, organizations can design focused campaigns that align with individual customer preferences, thereby boosting retention rates and fostering brand loyalty. Among its notable features are marketing automation capabilities for seamless campaign oversight, pre-defined customer journeys that guarantee effortless interactions, and sophisticated personalization tools that respond to specific customer behaviors. Additionally, the platform harnesses AI-powered analytics to uncover valuable insights into customer patterns and trends. It also offers features like fraud detection and adaptable rewards systems, enabling businesses to provide significant incentives that promote repeat purchases. With three decades of proficiency in implementing intricate loyalty strategies, Comarch has partnered with some of the most prestigious global brands, including Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital, showcasing its ability to drive successful loyalty initiatives. This extensive experience underlines Comarch's commitment to helping businesses thrive in competitive marketplaces.

Media

Media

Integrations Supported

Magento
Salesforce
Shopify
Amazon Web Services (AWS)
Apple Wallet
Bazaarvoice
BigCommerce
Braintree
Braze
HubSpot CRM
HubSpot Customer Platform
Listrak
Microsoft Dynamics 365
Miva
Nanonets
NetSuite CRM
Salesforce Commerce Cloud
Shift4Shop
Shopify Plus
Trustpilot

Integrations Supported

Magento
Salesforce
Shopify
Amazon Web Services (AWS)
Apple Wallet
Bazaarvoice
BigCommerce
Braintree
Braze
HubSpot CRM
HubSpot Customer Platform
Listrak
Microsoft Dynamics 365
Miva
Nanonets
NetSuite CRM
Salesforce Commerce Cloud
Shift4Shop
Shopify Plus
Trustpilot

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zinrelo

Date Founded

2010

Company Location

United States

Company Website

zinrelo.com

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/trade-and-services/loyalty-marketing/

Categories and Features

Customer Loyalty

Zinrelo presents a powerful, analytics-driven customer loyalty solution tailored to enhance customer retention and maximize lifetime value through innovative loyalty initiatives. Utilizing advanced machine learning techniques and comprehensive data analysis, Zinrelo allows companies to develop customized, omnichannel loyalty programs that enhance customer interaction. The platform accommodates a variety of reward mechanisms, such as transactional, social, behavioral, and advocacy incentives, which help nurture emotional bonds with customers. Additionally, Zinrelo seamlessly integrates with various e-commerce platforms, CRM systems, and marketing automation tools, simplifying the management and optimization of loyalty initiatives for businesses. By prioritizing repeat purchases and improving customer satisfaction, Zinrelo enables companies to cultivate enduring relationships and promote sustainable growth.

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

Zinrelo's Loyalty Management platform serves as an all-encompassing tool tailored to enhance customer engagement and retention. It provides an array of customizable loyalty options, such as points systems, rewards, and tiered memberships, all designed to encourage repeat purchases and foster brand loyalty. Utilizing AI-powered insights and sophisticated analytics, the platform allows for personalized customer experiences, enabling businesses to develop specific promotions and incentives. Zinrelo seamlessly connects with various e-commerce systems, customer relationship management software, and marketing platforms, creating a user-friendly experience. Moreover, it facilitates omnichannel interactions, allowing brands to reward customer engagements across a variety of online and offline platforms. This comprehensive solution is perfect for organizations aiming to build enduring customer relationships, increase customer lifetime value, and enhance overall revenue. With detailed reporting and return on investment tracking, Zinrelo equips businesses with the tools necessary to continually refine their loyalty initiatives for optimal results.

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Marketing Analytics

Zinrelo's Marketing Analytics platform equips organizations with profound insights into consumer behavior, facilitating informed decision-making for enhanced marketing tactics. By gathering and examining data from various channels, it delivers a holistic perspective on customer engagement, retention, and lifetime value. Zinrelo's sophisticated segmentation features enable the creation of targeted campaigns designed for distinct audience segments, resulting in improved return on investment. Additionally, the platform’s predictive analytics tools anticipate customer behavior, boosting the overall success of marketing initiatives. With user-friendly dashboards that showcase essential metrics in real-time, businesses can efficiently monitor performance, adapt strategies, and amplify marketing effectiveness. Through these analytical capabilities, companies gain a clearer understanding of the factors that foster customer loyalty, allowing them to fine-tune their marketing strategies for increased satisfaction and profitability. Zinrelo provides the essential resources for businesses to remain competitive by continuously enhancing their marketing approaches.

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Referral

Zinrelo has developed a powerful referral feature aimed at boosting customer acquisition through effective word-of-mouth marketing. This tool enables businesses to establish and oversee referral programs that motivate customers to bring in new clients, ultimately increasing brand exposure and facilitating growth. Users can effortlessly design referral campaigns with flexible reward options, which encourages customer engagement and extends to their social circles. Zinrelo integrates smoothly with various e-commerce platforms and meticulously tracks the entire referral process, from the initial referral to the final conversion, providing in-depth analytics to enhance campaign effectiveness. The feature also accommodates multi-tier reward systems, allowing companies to compensate both the referrer and the new customer. Furthermore, Zinrelo's referral feature incorporates fraud prevention measures to maintain program integrity. With its intuitive interface, businesses can easily manage and modify their campaigns, making it a perfect choice for those looking to expand their reach.

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Rewards and Incentives

Zinrelo presents a comprehensive rewards and incentives solution aimed at enhancing customer involvement, loyalty, and overall lifetime value. The platform accommodates a diverse array of reward methodologies, such as transactional rewards, engagement incentives, referral initiatives, and tiered rewards, enabling companies to develop a tailored loyalty program that fits their specific requirements. Zinrelo empowers businesses to recognize customers for various actions, including purchases, social media engagement, reviews, and referrals, fostering an immersive and interactive experience. With its analytics and segmentation capabilities, the platform allows for targeted and personalized rewards campaigns that significantly boost effectiveness. Zinrelo seamlessly integrates with leading e-commerce systems and offers support across multiple channels, ensuring a uniform experience whether online, on mobile, or in physical stores. Its scalable nature makes it an excellent choice for businesses of any size, promoting long-term growth through enhanced customer loyalty.

Categories and Features

Customer Engagement

The Comarch Loyalty Marketing Platform offers a comprehensive, AI-driven solution that helps companies enhance customer engagement by providing tailored experiences, encouraging continuous interactions, and instilling a sense of value at each point of contact. This adaptable platform allows organizations to gain a profound understanding of their clientele, engage them in significant ways, and foster enduring relationships. With features such as advanced personalization, gamification, tiered incentives, and in-depth customer analytics, Comarch equips businesses to refine their customer engagement tactics, ensuring that customers stay connected and eager to interact with the brand over time. By providing relevant and impactful experiences, and keeping customers inspired to engage with your brand, you can cultivate deeper and more sustainable relationships.

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

The Comarch Loyalty Marketing Platform elevates customer engagement by allowing brands to develop customized loyalty initiatives that align with individual tastes and preferences. Customers enjoy personalized incentives derived from their gathered data, ensuring that rewards are both meaningful and appealing. The platform includes gamification elements, fostering ongoing customer enthusiasm and participation in their loyalty experience. With its omnichannel features, customers can effortlessly engage with the brand across multiple platforms. Brands have the opportunity to create multi-tiered loyalty schemes, enabling users to monitor their advancement and understand how many points are required to achieve the next tier. This level of clarity motivates purchases and strengthens customer loyalty. Additionally, rewards can go beyond the usual offerings, incorporating discounts, vouchers, and even product giveaways. The Promotion Engine empowers brands to influence customer perceptions by providing various promotional options tailored to their specific objectives.

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

The Comarch Loyalty Marketing Platform is crafted to boost customer loyalty through tailored experiences. This comprehensive solution allows brands to effortlessly design, implement, and oversee loyalty initiatives that enhance customer retention and elevate Customer Lifetime Value (CLV). Driven by artificial intelligence, the platform empowers businesses to provide highly personalized promotions and offers that connect with individual customers. The Promotion Engine allows brands to create various promotional strategies based on customer behaviors across multiple channels. The vast rewards catalog, which is seamlessly integrated with external e-commerce systems, makes it easy for customers to choose and receive gifts. Additionally, it offers the option for customers to donate their loyalty points to charitable causes, adding a significant and altruistic dimension to the program. By gathering both zero-party and first-party data, the platform enables brands to scrutinize customer behaviors and customize their communications for optimal effect. Unique tiered systems inspire members to engage more actively.

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Retention

Comarch's AI-driven Marketing Loyalty Platform is crafted to enable companies to forge and nurture robust connections with their clientele through customized interactions, structured reward systems, gamified experiences, and insightful analytics. By integrating cutting-edge AI technologies with established loyalty methodologies, this platform allows businesses to cultivate an engaging and rewarding atmosphere that encourages repeat patronage. This solution includes a well-defined, tiered rewards framework that incentivizes customer loyalty and ongoing purchases. Customers have the flexibility to exchange their points for a range of rewards, including discounts, complimentary items, exclusive experiences, or tailored incentives. Additionally, the platform's gamification features provide a delightful and engaging experience for users, while the AI-driven personalization engine ensures that experiences are customized to individual preferences. Overall, Comarch's Loyalty Marketing Platform serves as a holistic approach to enhancing customer retention.

Customer Revenue Optimization (CRO)

Comarch’s Loyalty Marketing Platform, powered by artificial intelligence, equips brands with innovative resources to enhance customer engagement and foster sustained revenue growth through tailored experiences, forward-looking analytics, and state-of-the-art fraud protection. By improving customer interactions, boosting loyalty, and encouraging repeat transactions, Comarch’s platform empowers companies to maximize their income at every phase of the customer journey. Utilizing sophisticated AI technology, the platform personalizes experiences, predicts customer requirements, and delivers accurate analytics, all while safeguarding customer information. The Comarch Loyalty Marketing Platform is built for seamless integration with your current systems, be it CRM, ERP, or marketing automation tools. If you're aiming to elevate customer lifetime value, customize rewards and offers, or secure your loyalty initiatives, Comarch offers a comprehensive solution designed to promote sustained revenue enhancement.

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Loyalty Management

The Comarch Loyalty Marketing Platform is designed to assist businesses at every stage of their loyalty program journey, encompassing initial design, implementation, and ongoing management. This all-encompassing solution provides extensive technical support, continuous monitoring, and program optimization to enhance loyalty initiatives. By leveraging AI-driven insights customized for individual business needs, it fosters increased customer engagement. An AI-powered virtual assistant aids marketers in navigating daily tasks and software functionalities, making loyalty management more efficient. Data security is paramount, with measures in place to safeguard the personal information of program participants through stringent security protocols, industry certifications, and routine penetration testing. Additionally, advanced features like multi-factor authentication strengthen security. The platform harnesses AI and machine learning to quickly detect unusual patterns in customer behavior, effectively thwarting potential fraudulent activities before they can affect the business.

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Personalization

The Comarch Loyalty Marketing Platform stands out in its ability to offer personalized experiences, allowing brands to craft distinctive loyalty programs that align with their individual goals and requirements. With features such as tiered rewards systems, bespoke incentives, and gamified elements, companies can design captivating experiences that truly engage their audience. The platform’s versatility facilitates seamless integration into any IT framework, accommodating both proprietary and external systems. Its no-code architecture, combined with an API-focused structure, enables effortless connections with numerous existing MarTech solutions globally through a mix of pre-configured integrations and tailored developments. This flexibility guarantees that businesses of all sizes can effectively utilize the platform. Brands can access an extensive array of ready-to-use features to boost customer loyalty. For those seeking more specialized solutions, Comarch provides the opportunity to customize tools or develop specific components to fulfill unique needs.

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Popular Alternatives

Preferred Patron Loyalty Reviews & Ratings

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Popular Alternatives