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What is Zipporah Advance?

At Zipporah, we consider integration to be an essential component of our operations. This commitment not only enhances the efficiency of our system but also yields significant returns on investment for our clients. Our emphasis on integration sets us apart from the competition, as we take pride in successfully delivering solutions where others have faced challenges. By opting for a Zipporah solution, you guarantee that your services remain perpetually accessible, enabling citizens, customers, and staff to effortlessly book, reschedule, or cancel appointments whenever needed. This level of flexibility significantly boosts customer access to your services. Furthermore, Zipporah’s sophisticated allocation tools equip administrators with the ability to evaluate staff capabilities while filtering based on qualifications, travel zones, availability, and other important criteria. This functionality not only facilitates effective monitoring and forecasting of workloads and resources but also allows for the real-time redistribution of assets to maximize efficiency. Consequently, our clients are empowered to provide seamless service experiences while fully realizing their operational potential, ultimately leading to increased satisfaction for all stakeholders involved.

What is Engageware?

Efficiently connect and communicate with your customers while providing the tailored experiences they seek, enabling faster and more profitable growth. When customers have inquiries or need assistance, it's crucial to engage with them in the manner they prefer. Your capacity to cultivate robust customer relationships, enhance loyalty, and ultimately achieve profitable growth is increasingly dependent on this capability. Facilitate quick access to answers or empower customers to complete transactions independently through self-service options. Additionally, ensure customers can easily reach the appropriate resources when they require in-person consultations with specialized experts. Equip your employees with seamless access to necessary information to assist customers effectively. By utilizing our self-service solutions, you not only enhance your customers' experiences but also minimize call volumes, resulting in substantial growth and profitability for your business. This holistic approach fosters a customer-centric environment that supports sustained success.

Media

Media

Integrations Supported

Google Calendar
Microsoft Outlook
Parsey
Salesforce

Integrations Supported

Google Calendar
Microsoft Outlook
Parsey
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zipporah

Date Founded

2003

Company Location

United Kingdom

Company Website

www.zipporah.co.uk

Company Facts

Organization Name

Engageware

Date Founded

1999

Company Location

United States

Company Website

engageware.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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