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What is Zoho Assist?

Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.

What is HashiCorp Boundary?

Access systems from anywhere by utilizing user identities, which removes the reliance on conventional solutions like SSH bastion hosts or VPNs that necessitate the management and distribution of credentials, network configurations such as firewalls, and the exposure of private networks. Boundary provides a secure way to access essential systems and hosts without the complexities associated with credential management or compromising network security, and it is entirely open source. You can authenticate with any trusted identity provider already in use, eliminating the need to distribute additional credentials. Rather than depending on physical IP addresses, access is authorized based on logical roles and services, enhancing flexibility. Furthermore, you can oversee dynamic infrastructure while integrating service registries to maintain updated hosts and service catalogs. Automate the credential injection process to securely access services and hosts via HashiCorp Vault, significantly reducing the risk of credential exposure through dynamic secrets and just-in-time credentials. This revolutionary method not only streamlines access management but also bolsters overall network security and efficiency. By adopting this strategy, organizations can enhance their operational agility while ensuring their systems remain secure.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Atom
Eco
Entrust Identity Essentials
GitHub
Google Workspace
Indent
Jira
Jira Service Management
ManageEngine ServiceDesk Plus
Okta
ServiceNow
Slack
Snowflake
Spiceworks Network Monitor
Telegraf
Truto
VARStreet InstaQuote
Zendesk
Zoho Directory

Integrations Supported

Amazon Web Services (AWS)
Atom
Eco
Entrust Identity Essentials
GitHub
Google Workspace
Indent
Jira
Jira Service Management
ManageEngine ServiceDesk Plus
Okta
ServiceNow
Slack
Snowflake
Spiceworks Network Monitor
Telegraf
Truto
VARStreet InstaQuote
Zendesk
Zoho Directory

API Availability

Has API

API Availability

Has API

Pricing Information

$10.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/assist/

Company Facts

Organization Name

HashiCorp

Date Founded

2012

Company Location

United States

Company Website

www.boundaryproject.io

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

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