Ratings and Reviews 36 Ratings
Ratings and Reviews 0 Ratings
What is Zoho Assist?
Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.
What is OpenText Exceed?
OpenTextâ„¢ Exceedâ„¢ is a specialized remote access solution designed for Windows users who require the ability to operate graphically demanding Linux and UNIX applications, commonly utilized in CAD and CAM sectors. By providing a seamless integration between the Windows desktop and various operating systems such as UNIX, Linux, VMS, and IBM iSeries and z/OS, Exceed significantly improves usability. This powerful X Window server guarantees secure and reliable access to X Window applications from both Microsoft Windows machines and Citrix virtual desktops, functioning effectively over local area networks. Numerous software applications in industries like engineering, architecture, and product design depend on Linux and UNIX platforms that utilize the Linux X Window (X11) graphics technology. With Exceed, a Windows X Server empowers these graphical UNIX and X11 applications to function on standard Microsoft Windows systems, thereby eliminating the necessity for costly high-end graphical workstations. For organizations aiming to leverage such demanding software within a Windows environment, strong remote access solutions that enable efficient LAN connectivity are essential. Consequently, Exceed not only optimizes workflow processes but also aids companies in maximizing their resource efficiency, ultimately leading to enhanced productivity and cost savings.
Integrations Supported
Freshdesk
Google Workspace
IBM i
Incident IQ
Jira
Jira Service Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
Integrations Supported
Freshdesk
Google Workspace
IBM i
Incident IQ
Jira
Jira Service Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
API Availability
Has API
API Availability
Has API
Pricing Information
$10.00/month/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zoho
Date Founded
1996
Company Location
India
Company Website
www.zoho.com/assist/
Company Facts
Organization Name
OpenText
Date Founded
1991
Company Location
Canada
Company Website
www.opentext.com/products-and-solutions/products/specialty-technologies/connectivity/exceed
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Categories and Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management