Company Website
Company Website

Ratings and Reviews 36 Ratings

Total
ease
features
design
support

Ratings and Reviews 14 Ratings

Total
ease
features
design
support

Media

Media

Integrations Supported

AD Admin Tool
Active Directory
Amazon Web Services (AWS)
ForgeRock
Google Virtual Private Cloud (VPC)
Google Workspace
Jira
Microsoft Azure
Microsoft Entra ID
OAuth
OneLogin
Pipedrive
QFloors
Slack
Spiceworks Network Monitor
Thinfinity Workspace Online
Truto
VARStreet InstaQuote
Zoho Desk
Zoho SalesIQ

Integrations Supported

AD Admin Tool
Active Directory
Amazon Web Services (AWS)
ForgeRock
Google Virtual Private Cloud (VPC)
Google Workspace
Jira
Microsoft Azure
Microsoft Entra ID
OAuth
OneLogin
Pipedrive
QFloors
Slack
Spiceworks Network Monitor
Thinfinity Workspace Online
Truto
VARStreet InstaQuote
Zoho Desk
Zoho SalesIQ

API Availability

Has API

API Availability

Has API

Pricing Information

$10.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/assist/

Company Facts

Organization Name

Cybele Software, Inc.

Date Founded

2002

Company Location

United States

Company Website

www.cybelesoft.com/thinfinity/remote-workspace/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Categories and Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Virtualization

Conflict Prevention
Cross-Platform Support
Dashboard
Debugging
Incident Management
Legacy App Support
Memory Protection
Multiple App Instances

Desktop as a Service (DaaS)

Admin Console
Application Management
BYOL Management
Backup & Recovery
Cloud Encryption
Device Management
File Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

Virtual Machine

Backup Management
Graphical User Interface
Remote Control
VDI
Virtual Machine Encryption
Virtual Machine Migration
Virtual Machine Monitoring
Virtual Server

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