Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Interfacing Enterprise Process Center (EPC) Reviews & Ratings
    55 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,088 Ratings
    Company Website
  • ClickLearn Reviews & Ratings
    61 Ratings
    Company Website
  • Guru Reviews & Ratings
    3,266 Ratings
    Company Website
  • Paligo Reviews & Ratings
    100 Ratings
    Company Website
  • Adaptive Compliance Engine (ACE) Reviews & Ratings
    58 Ratings
    Company Website
  • D&B Connect Reviews & Ratings
    169 Ratings
    Company Website
  • BytePlus Recommend Reviews & Ratings
    1 Rating
    Company Website
  • Nue Reviews & Ratings
    8 Ratings
    Company Website
  • Testeum Reviews & Ratings
    8 Ratings
    Company Website

Media

Media

Integrations Supported

Salesforce Service Cloud
Zendesk
Adobe Analytics
Amazon Connect
Dropbox
Five9
Genesys Cloud CX
GitLab
Google Drive
IXIASOFT CCMS
Jira
Jive
Oracle Taleo
Paligo
Salesforce
Salesforce Experience Cloud
ServiceNow
Slack
Talkdesk
XDocs DITA CCMS

Integrations Supported

Salesforce Service Cloud
Zendesk
Adobe Analytics
Amazon Connect
Dropbox
Five9
Genesys Cloud CX
GitLab
Google Drive
IXIASOFT CCMS
Jira
Jive
Oracle Taleo
Paligo
Salesforce
Salesforce Experience Cloud
ServiceNow
Slack
Talkdesk
XDocs DITA CCMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30/mo
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoomin Software

Date Founded

2015

Company Location

United States

Company Website

www.zoominsoftware.com

Company Facts

Organization Name

Shelf.io

Date Founded

2015

Company Location

United States

Company Website

www.shelf.io

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Categories and Features

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Popular Alternatives

Popular Alternatives

Theum Reviews & Ratings

Theum

Theum AG
Enghouse eKMS Reviews & Ratings

Enghouse eKMS

Enghouse Interactive
ScreenSteps Reviews & Ratings

ScreenSteps

Blue Mango Learning Systems