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What is Zyla API Hub?

Effortlessly explore, connect, and manage APIs with ease. Experience the simplicity of handling all your needs using just one account, a single API key, and one SDK. Zyla API Hub stands out as the preferred platform for top engineers and organizations worldwide, making API management more streamlined than ever.

What is Sunshine Conversations?

Sunshine Conversations acts as a comprehensive messaging solution tailored for business interactions, allowing users to unify messages from different channels into a singular conversation and create engaging messaging experiences across various platforms. The realm of communication has seen a remarkable evolution, as messaging services like Facebook Messenger, WhatsApp, and WeChat collectively boast over 5 billion accounts worldwide, enabling deeper connections among individuals despite physical distances. Companies are increasingly aware of the importance of reaching their customers through their preferred communication avenues. Nevertheless, the growing diversity of these platforms and the swift advancement of technology have made it increasingly difficult to manage interactions across such varied channels. Furthermore, as bots, artificial intelligence, and interactive components become more prevalent in messaging, these platforms are rapidly transforming from mere communication tools into vital business ecosystems. This transformation underscores the urgent necessity for businesses to refine and adapt their communication strategies to remain competitive in an ever-evolving digital environment, ensuring they meet the changing expectations of their audiences. Consequently, staying ahead in this dynamic landscape requires a proactive approach to integrating new technologies and methods into everyday business practices.

Media

Media

Integrations Supported

Bird
Forethought
Help Scout
Ideta
Indigo.ai
Lorikeet
Stripe
Twilio
Ultimate
WeChat
WhatsApp
Zendesk
Zendesk Explore
Zendesk Guide
Zendesk Sell
Zendesk Sunshine
Zowie
erxes

Integrations Supported

Bird
Forethought
Help Scout
Ideta
Indigo.ai
Lorikeet
Stripe
Twilio
Ultimate
WeChat
WhatsApp
Zendesk
Zendesk Explore
Zendesk Guide
Zendesk Sell
Zendesk Sunshine
Zowie
erxes

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$145 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zyla Labs

Date Founded

2020

Company Location

United States

Company Website

zylalabs.com

Company Facts

Organization Name

Zendesk

Date Founded

2007

Company Location

United States

Company Website

www.zendesk.com/platform/conversations/

Categories and Features

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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