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What is aTouchAway?

The aTouchAway platform greatly improves patient outcomes by enabling virtual communication, remote monitoring, care plan management, and efficient clinical workflows. It facilitates effortless interaction between patients, caregivers, and healthcare teams through a secure environment that accommodates video calls, messaging, and group discussions. Users can participate in two-way video conferences and even invite an extra person for more comprehensive conversations. Those who may find technology challenging can initiate a video call with a simple touch, making it user-friendly. Secure text messaging allows for communication within the care circle or in group chats, with strong encryption to safeguard sensitive health information. Additionally, users can share images, videos, and documents as attachments, which are temporarily stored and automatically deleted after 72 hours to ensure confidentiality. This comprehensive approach not only enhances access to healthcare services but also cultivates a more interconnected healthcare experience for everyone involved. As a result, this platform not only benefits those receiving care but also empowers healthcare providers to deliver improved support and engagement.

What is VirtualCare?

Our cutting-edge patient engagement platform equips healthcare professionals—ranging from primary care providers to specialists and support staff—with the tools to offer virtual care through diverse channels such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, essential care tasks like routine follow-ups and the sharing of lab results or prescriptions can be carried out effortlessly without requiring in-clinic visits, enabling these activities to be effectively coordinated between regular appointments. This model not only improves access for patients who might otherwise be difficult to reach due to geographic challenges or restrictions such as those imposed by COVID-19 but also provides significant benefits for individuals living in senior care facilities. By leveraging VirtualCare, healthcare providers can expand their patient capacity throughout the day, enjoy greater scheduling flexibility, and enhance the productivity of their office hours. Ultimately, this platform not only enriches the patient experience but also optimizes healthcare providers' workflows, paving the way for a more efficient healthcare system. Furthermore, it fosters a more supportive environment for both patients and clinicians, ensuring that care delivery is both effective and compassionate.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aetonix Systems

Date Founded

2014

Company Location

Canada

Company Website

aetonix.com/platform/

Company Facts

Organization Name

Think Research

Date Founded

2006

Company Location

Canada

Company Website

www.thinkresearch.com/ca/products/virtualcare/

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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