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What is aql Telecommunications?
At aql, we pride ourselves on being a pioneering telecom operator in the UK, playing a vital but often unnoticed role in advancing smart city projects. Our goal is to support both enterprises and urban areas in navigating the swift pace of technological change by leveraging high-speed bandwidth, dependable storage solutions, mobile connectivity, and creative strategies. We are dedicated to fostering a connected society through our cutting-edge technologies, which we believe will lead to the creation of smarter, more efficient, and resilient urban spaces. Our initiatives are guided by a strong desire to improve societal health and contribute to a brighter future for all. With a thoroughly integrated national network, we guarantee geographic resilience across a variety of UK sites. Our major operations in London and Leeds, alongside other strategic locations, provide robust connections to both fixed and mobile infrastructures throughout the UK. Utilizing a dual-vendor, dual-route setup for our network configuration, we significantly mitigate risks tied to any single fiber route or geographical region. As we continuously adapt and enhance our services, we are committed to empowering communities and facilitating advancement in this digital era. Our vision is to impact the future positively, ensuring that all areas of society benefit from the technological revolution.
What is Telappliant?
Since 2003, our mission has been to support the growth trajectories of small and medium-sized enterprises. We provide a range of budget-friendly phone systems that come packed with diverse features, alongside high-speed internet solutions and all-encompassing IT and cybersecurity offerings. Recently, advancements in VoIP (Voice over Internet Protocol) technology have allowed for a smooth transition of voice services to the cloud. The cloud typically refers to services that are managed in data centers and accessed over the internet, with cloud telephony specifically focusing on voice services that replace traditional telephone systems like PBXs with solutions offered by external providers. By utilizing smart call management and examining behavioral trends, businesses can greatly boost customer satisfaction and make well-informed choices. This technological progression empowers smaller businesses to compete more effectively with larger firms by broadening their operational reach and enhancing initial customer interactions. Furthermore, users can access their systems remotely from virtually anywhere, enabling them to enjoy full functionality of their office phones while they are away. Adopting these innovative technologies not only enhances operational efficiency but also significantly improves customer engagement, ultimately leading to better business outcomes. As companies continue to embrace these solutions, the potential for growth and success expands even further.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$7 per year
Free Trial Offered?
Free Version
Pricing Information
$30 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Aql Telecommunications
Company Location
United Kingdom
Company Website
aql.com
Company Facts
Organization Name
Telappliant
Company Location
United Kingdom
Company Website
www.telappliant.com
Categories and Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Categories and Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration