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What is athenaCommunicator?

In the modern era, individuals are increasingly looking for smooth digital experiences in various facets of their lives, including healthcare. By leveraging athenahealth’s patient engagement tools, healthcare professionals can not only improve the overall patient experience but also reduce the administrative workload through features like automated messaging and appointment reminders. The intuitive patient portal empowers users to easily schedule appointments, complete necessary forms, and manage co-payments online at their convenience. This efficient method not only makes scheduling and payment processes easier for patients but also helps decrease no-show rates, ultimately enhancing revenue collection for healthcare facilities. Furthermore, athenaTelehealth fosters meaningful interactions between patients and providers, offering a secure alternative to in-person visits and supporting effective care management. In addition, our patient engagement solutions can lead to a notable reduction in no-show occurrences, which may translate into a 4% increase in appointment attendance, thereby promoting a more effective practice. Adopting these innovative tools can fundamentally change healthcare delivery, ensuring a win-win scenario for both patients and providers through improved access and communication while paving the way for future advancements in the industry.

What is NexTech Patient Portal?

An online portal provides patients with convenient access to their medical records, appointment scheduling, and bill payments, enhancing both care and engagement. By allowing patients to complete forms online ahead of their appointments, the process of check-in and clinical intake becomes much faster. Additionally, bills can be generated directly from the patient record using codes found in a connected electronic health record (EHR), which streamlines operations and saves valuable time. Payments can be efficiently processed, outstanding patient balances settled, and no-show fees charged effortlessly. The system also supports secure storage of payment profiles, allowing for card-not-present transactions to be conducted smoothly. Our comprehensive approach to revenue management significantly boosts your practice's profitability by allowing your billing team to operate with greater efficiency. This results in a reduction of outstanding receivables, a decrease in rejection and denial rates to a minimum of 5%, and an increase in overall reimbursements. Importantly, we position ourselves as a software solution provider rather than a competitor to your existing payment processor. Our goal is to empower practices to enhance their financial health while improving patient satisfaction simultaneously.

Media

Media

Integrations Supported

ElevateHT
Red Spot Interactive
Reputation.com

Integrations Supported

ElevateHT
Red Spot Interactive
Reputation.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

athenahealth

Date Founded

1997

Company Location

United States

Company Website

www.athenahealth.com/solutions/patient-engagement

Company Facts

Organization Name

NexTech Systems

Company Location

United States

Company Website

www.nextech.com/ophthalmology/practice-management-software#Patient-Portal-Mobile-App

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

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