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What is bvoip?

We offer MSPs flexible, reliable, and cutting-edge cloud communication solutions designed to help them grow their operations with accuracy and intent. BVoIP was created as a direct response to the real difficulties and frustrations encountered by genuine MSPs in the field. Having spent 17 years as an MSP ourselves before branching out, we gained critical insights into the industry's ineffective communication methods, which often depended on a chaotic assortment of unreliable products and services. This lack of cohesion frequently led to inflated operational costs and excessive pressure on customer support teams. Acknowledging the demand for simple and scalable communication options, we have developed a revolutionary approach that leverages cloud technology to enhance business communication, eradicate back-office redundancies, and ensure that confusing phrases like "can you hear me now" are eliminated entirely. With our all-inclusive and standardized communications platform, we are now positioned to deliver the vital solutions MSPs have been searching for to excel in an increasingly competitive environment. Our overarching mission is to redefine how MSPs handle communication, enabling them to concentrate on their primary business goals while delivering exceptional service to their clients. By fostering a seamless communication experience, we aim to empower MSPs to reach their fullest potential.

What is Comcast Business VoiceEdge?

To fast-track your path to achievement, it is crucial to implement a reliable phone system that functions flawlessly across various locations and supports the applications and devices you use regularly. Our cloud-based PBX (private branch exchange) solution fulfills these needs and provides a host of benefits often found in traditional on-site PBX systems while eliminating the requirement for additional hardware and physical storage space. Comcast Business offers an extensive selection of hosted voice services designed for businesses of any size, all supported by the most expansive private voice-over-IP (VoIP) network in the country. When compared to conventional PBX solutions, VoiceEdge not only enhances performance but also decreases costs, simplifies management, and allows for greater scalability. Furthermore, our Business VoiceEdge Desktop App is now equipped with integrated Unified Communications tools that are essential for your organization’s connectivity. These features include a user-friendly softphone, voicemail access, screen sharing options, and integration with Chrome™, all consolidated on your desktop for optimal convenience and productivity. Consequently, these tools streamline your communication processes, enabling your team to operate more effectively and achieve greater success. By leveraging such advanced features, your business can ensure that it remains competitive in today's fast-paced environment.

Media

Media

Integrations Supported

Autotask PSA
DNSPerf
Delta Lake
Freshdesk
HaloCRM
Hudu
IT Portal
ITP
Insightly
Media Monitors
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
MyGlue
Network Glue
Salesforce
ServiceNow
Teamstack
Wade & Wendy

Integrations Supported

Autotask PSA
DNSPerf
Delta Lake
Freshdesk
HaloCRM
Hudu
IT Portal
ITP
Insightly
Media Monitors
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
MyGlue
Network Glue
Salesforce
ServiceNow
Teamstack
Wade & Wendy

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29.95/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

bvoip

Date Founded

2014

Company Location

United States

Company Website

www.bvoip.com

Company Facts

Organization Name

Comcast

Company Location

United States

Company Website

business.comcast.com/enterprise/products-services/unified-communications/comcast-business-voiceedge

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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