Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ManageEngine OpManager Reviews & Ratings
    1,310 Ratings
    Company Website
  • LogicMonitor Reviews & Ratings
    1,038 Ratings
    Company Website
  • Pulseway Reviews & Ratings
    459 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    717 Ratings
    Company Website
  • ConnectWise Automate Reviews & Ratings
    495 Ratings
    Company Website
  • Uptrends Reviews & Ratings
    125 Ratings
    Company Website
  • PathSolutions TotalView Reviews & Ratings
    42 Ratings
    Company Website
  • Paessler PRTG Reviews & Ratings
    694 Ratings
    Company Website
  • AdRem NetCrunch Reviews & Ratings
    151 Ratings
    Company Website
  • Statseeker Reviews & Ratings
    33 Ratings
    Company Website

What is callstats.io?

Callstats enhances customer engagement, reduces the downtime of agents, and boosts overall productivity within operations. By continuously monitoring and evaluating voice and video communications, it provides an exceptional user experience via an intuitive, centralized dashboard. If you are looking to begin tracking and assessing your WebRTC sessions, consider setting up an account today. The information is organized across six distinct geographic regions, allowing contact center leaders to evaluate their service efficacy accurately. A leading software firm utilizes callstats.io to optimize communication channels between agents and the Amazon Connect contact center cloud. Explore the multitude of benefits that come with implementing WebRTC for agent communications, alongside practical tips for ensuring a smooth transition. Our platform collects over 500 metrics every few seconds from each endpoint within a WebRTC session, and the dashboard integrates this data to present a thorough overview of service performance, facilitating the identification of areas needing enhancement. This powerful solution not only contributes to improved user experiences but also equips managers with the insights needed for data-driven decision-making, ultimately fostering a culture of continuous improvement. By leveraging these capabilities, organizations can significantly elevate their service standards and operational efficiency.

What is Overseer?

Overseer Network Monitor is a user-friendly network monitoring solution designed to keep track of all vital resources continuously throughout the year. It provides timely alerts regarding any potential issues that may threaten the functionality of your network and IT infrastructure. Utilizing this software can lead to substantial cost savings by preventing losses linked to downtime and customer departures. You can quickly establish your monitoring capabilities through convenient import or auto-discovery options. Ensure that you maintain a professional image in front of customers, supervisors, and colleagues by being aware of problems before they notice them. Simplify your monitoring tasks without the need to install agents on every single device, and eliminate the complications of intricate licensing agreements, allowing you to concentrate on your priorities. Enjoy the reassurance of being instantly notified on your mobile device during off-hours if any issues arise. With over ten years of experience in software development, Sensible Software launched the Overseer Network Monitor project in 2003 to provide an economical monitoring solution tailored for our clients' needs. This dependable tool empowers businesses to maintain constant oversight of their network's health, facilitating a focus on growth and innovation, while also enhancing their operational efficiency. By adopting this solution, organizations can more effectively allocate resources and drive their strategic objectives forward.

Media

Media

Integrations Supported

Jitsi

Integrations Supported

Jitsi

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$50 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CALLSTATS I/O

Date Founded

2014

Company Location

Finland

Company Website

www.callstats.io

Company Facts

Organization Name

Sensible Software Solutions

Company Website

www.overseer-network-monitor.com

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Popular Alternatives

Popular Alternatives

Huawei Cloud Eye Reviews & Ratings

Huawei Cloud Eye

Huawei Cloud
Intermapper Reviews & Ratings

Intermapper

Fortra
Nagios Fusion Reviews & Ratings

Nagios Fusion

Nagios Enterprises
Nagios Network Analzyer Reviews & Ratings

Nagios Network Analzyer

Nagios Enterprises
SparrowIQ Reviews & Ratings

SparrowIQ

Solana Networks