Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ManageEngine OpManager Reviews & Ratings
    1,310 Ratings
    Company Website
  • LogicMonitor Reviews & Ratings
    1,038 Ratings
    Company Website
  • Pulseway Reviews & Ratings
    459 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    717 Ratings
    Company Website
  • ConnectWise Automate Reviews & Ratings
    495 Ratings
    Company Website
  • Uptrends Reviews & Ratings
    125 Ratings
    Company Website
  • PathSolutions TotalView Reviews & Ratings
    42 Ratings
    Company Website
  • Paessler PRTG Reviews & Ratings
    694 Ratings
    Company Website
  • AdRem NetCrunch Reviews & Ratings
    151 Ratings
    Company Website
  • Statseeker Reviews & Ratings
    33 Ratings
    Company Website

What is callstats.io?

Callstats enhances customer engagement, reduces the downtime of agents, and boosts overall productivity within operations. By continuously monitoring and evaluating voice and video communications, it provides an exceptional user experience via an intuitive, centralized dashboard. If you are looking to begin tracking and assessing your WebRTC sessions, consider setting up an account today. The information is organized across six distinct geographic regions, allowing contact center leaders to evaluate their service efficacy accurately. A leading software firm utilizes callstats.io to optimize communication channels between agents and the Amazon Connect contact center cloud. Explore the multitude of benefits that come with implementing WebRTC for agent communications, alongside practical tips for ensuring a smooth transition. Our platform collects over 500 metrics every few seconds from each endpoint within a WebRTC session, and the dashboard integrates this data to present a thorough overview of service performance, facilitating the identification of areas needing enhancement. This powerful solution not only contributes to improved user experiences but also equips managers with the insights needed for data-driven decision-making, ultimately fostering a culture of continuous improvement. By leveraging these capabilities, organizations can significantly elevate their service standards and operational efficiency.

What is Telex?

Telex functions as a highly effective real-time notification system designed to help users monitor their application's performance, improve collaboration among team members, and easily connect with a range of third-party applications. With features like webhook alerts, teamwork channels, and advanced monitoring tools, it ensures users remain informed about system logs, events, and general performance trends at all times. Key Offerings Telex boasts an extensive suite of monitoring and notification tools, which includes: Application Performance Monitoring (APM) – Track application performance metrics in real-time. Server Monitoring – Keep an eye on server health and operational uptime. Cloud Monitoring – Ensure the reliable functioning of cloud services. Database Monitoring – Quickly detect and resolve database issues. Network Monitoring – Monitor network traffic and efficiency levels. Log Monitoring – Analyze system logs to enhance troubleshooting efforts. Webhook Testing – Efficiently evaluate and fix webhook-related issues. Furthermore, Telex enables teams to proactively tackle performance challenges before they develop into larger problems, ultimately creating a more robust application environment for all users involved.

Media

Media

Integrations Supported

Jitsi

Integrations Supported

Jitsi

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CALLSTATS I/O

Date Founded

2014

Company Location

Finland

Company Website

www.callstats.io

Company Facts

Organization Name

Telex

Company Location

United Kingdom

Company Website

telex.im/

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Popular Alternatives

Popular Alternatives

Sematext Cloud Reviews & Ratings

Sematext Cloud

Sematext Group
Huawei Cloud Eye Reviews & Ratings

Huawei Cloud Eye

Huawei Cloud
Site24x7 Reviews & Ratings

Site24x7

ManageEngine
Nagios Fusion Reviews & Ratings

Nagios Fusion

Nagios Enterprises
Nagios Network Analzyer Reviews & Ratings

Nagios Network Analzyer

Nagios Enterprises