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Ratings and Reviews 1 Rating
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What is dotdigital Engagement Cloud?
Revolutionize your customer interactions with Engagement Cloud, a platform that empowers your team to harness valuable customer insights and data for creating customized omnichannel marketing strategies. This innovative solution seamlessly integrates with your existing eCommerce and business frameworks, offering a comprehensive marketing approach that yields significant results. Previously known as dotmailer, dotdigital functions as a cloud-based email marketing automation service tailored for small to medium-sized enterprises (SMBs) as well as larger B2B, B2C, and eCommerce entities. Its user-friendly yet powerful features allow businesses of all sizes to easily craft, implement, and track personalized, optimized, and targeted email campaigns. Among the standout features of dotdigital are multichannel marketing capabilities, efficient lead nurturing processes, optimization of email dispatch times, automated responses, and thorough campaign management, guaranteeing that every marketing initiative is both tactical and effective. This robust toolkit not only enhances customer engagement but also elevates the overall marketing strategy, enabling businesses to connect with their audience in more meaningful ways than ever before. By leveraging these advanced tools, organizations can truly maximize their marketing potential.
What is Dialog Insight?
Dialog Insight serves as a comprehensive multi-channel marketing automation platform that empowers businesses to connect with their audiences and cultivate enduring customer relationships. This platform boasts a wide array of features that facilitate the creation, management, automation, and enhancement of campaigns across various channels including email, push notifications, SMS, RCS, and WhatsApp. Its intuitive user interfaces are complemented by tools such as surveys, contests, events, forms, and web tracking, delivering a holistic understanding of both customers and potential clients. The advanced segmentation capabilities enable precise targeting based on user behavior, preferences, and purchase history, which guarantees that communications remain relevant and engaging. Furthermore, its automation functionalities allow companies to seamlessly coordinate intricate multi-channel campaigns, ensuring that the right message reaches the appropriate audience at the optimal moment. The platform also encompasses marketing pressure management, customer lifecycle monitoring, and extensive performance tracking and analytics tools, providing essential insights that inform strategic decision-making and enhance ROI. With a commitment to security, Dialog Insight is ISO27001 certified and compliant with RGPD regulations, while also offering continuous customer support for both technical needs and strategic guidance. Additionally, it equips businesses with the necessary tools to acquire, retain, and reactivate customers, thereby facilitating campaigns that are not only effective but also financially rewarding. By integrating all these features, Dialog Insight positions itself as a vital partner for companies striving to thrive in today's competitive marketing landscape.
Integrations Supported
Magento
Microsoft Dynamics 365
Salesforce
Shopify
Zapier
Adpoint
Codeless Platforms BPA Platform
CrowdTwist
Cyclr
Data Virtuality
Integrations Supported
Magento
Microsoft Dynamics 365
Salesforce
Shopify
Zapier
Adpoint
Codeless Platforms BPA Platform
CrowdTwist
Cyclr
Data Virtuality
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$209 per month /194€ per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
dotdigital
Date Founded
1999
Company Location
United States
Company Website
www.dotdigital.com
Company Facts
Organization Name
Dialog Insight
Date Founded
1999
Company Location
Canada
Company Website
www.dialoginsight.com
Categories and Features
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
eCommerce Marketing
AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Categories and Features
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking