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What is eAgent Solutions?

Our collection of eAgent products allows you to effectively serve and safeguard the community effortlessly, ensuring that interruptions from software are a thing of the past. By utilizing authentic insights from customers, we customize our software to meet the varied requirements of our users. You will enjoy continuous updates and improvements that seamlessly integrate into your operations without causing any disruptions. The eAgent Gateway can lead to substantial annual savings while boosting reliability. eAgent X2 offers an economical and adaptable approach to meet the latest CJIS Security Policy Advanced Authentication mandates. Our ready-made solutions are unmatched within the criminal justice domain and are backed by outstanding customer service. eAgent FUSE is recognized for its adaptability as a message switch suite that can be tailored extensively to meet specific needs. Furthermore, eAgent reimagines conventional Computerized Criminal History software, guaranteeing access to contemporary solutions designed for the challenges of today. This dedication to innovation, along with unparalleled support, distinctly positions us as leaders in the industry, ultimately paving the way for a brighter future in community safety.

What is Matrix Pointe Software?

The justice ecosystem has undergone a significant transformation due to the groundbreaking solutions introduced by Matrix. Our all-encompassing system streamlines the judicial process, empowering our clients to operate at maximum efficiency and effectiveness. A key feature of the Matrix platform is its ability to integrate law enforcement agencies, prosecutors, courts, and defense attorneys into a harmonious unit. Through our software, we provide seamless solutions that connect the entire justice community, delivering essential information to automate smart workflows and accelerate legal proceedings, all while decreasing administrative errors and minimizing waste. The Matrix Suite, complemented by its online solutions, has revolutionized vital procedures, including the electronic submission of cases by law enforcement, the handling of these cases by prosecutors, the distribution of discovery materials to defense counsel, and the filing of cases with the judiciary. By merging these technologies with our specialized legal and engineering expertise, we guarantee a significant return on investment for our clients. Ultimately, Matrix not only improves individual functions but also promotes collaboration throughout the entire legal framework, creating a more efficient and interconnected justice system. This holistic approach to justice innovation sets a new standard for what is possible in legal operations.

Media

Media

Integrations Supported

Dial Your Leads
Discourse
GigTel
Google Drive
Mailchimp
Microsoft 365
Microsoft Teams
PayPal
Salesforce
Simplii
Stripe
T-Max Phone Systems
Zoom

Integrations Supported

Dial Your Leads
Discourse
GigTel
Google Drive
Mailchimp
Microsoft 365
Microsoft Teams
PayPal
Salesforce
Simplii
Stripe
T-Max Phone Systems
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Diverse Computing

Date Founded

2001

Company Location

United States

Company Website

www.diversecomputing.com

Company Facts

Organization Name

Matrix Pointe Software

Date Founded

2000

Company Location

United States

Company Website

www.matrixpointesoftware.com

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Court Management

Administrative Hearings
Appeal Boards
Calendar Management
Case History
Collections Management
Court Cost Records
Defendant Records
Docket Management
Document Imaging
Fines Management
Jury Management
Subpoena Tracking
Warrant Tracking

Jail Management

Booking
Cell Maintenance
Check In / Out
Commissary Management
Incarceration Records
Inmate Accounting
Officer Shift Notes
Time Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Law Practice Management

Billing & Invoicing
CRM
Calendar Management
Client Portal
Conflict Management
Contract Management
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

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