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What is eBSEG Digital Bot Platform?

eBSEG has expanded its chatbot platform by incorporating various channels such as WhatsApp Business, Facebook Messenger, SMS, Routing to Call Center Text Agent, and Siri, all available in English, Arabic, and Franco-Arab languages. This versatile platform not only allows for seamless communication across these channels but also supports multiple languages, enabling customers to share their feedback and assess their satisfaction effectively. By offering this range of options, eBSEG enhances the overall user experience and engagement.

What is Superdash?

Effortlessly develop and manage an AI-powered application, whether you're integrating cutting-edge AI features into your existing software, revamping your WhatsApp functionalities, or creating a chatbot akin to ChatGPT. Our solutions simplify the entire procedure, empowering you to leverage the complete capabilities of integrated modules within your project. The installation process is straightforward, allowing you to search, modify, and delete specific training data, which boosts precision and keeps your system up-to-date. With the ability to comprehend language and respond suitably, our system supports multiple languages right from the start. You can seamlessly transition between various language models, making use of the same modules without disrupting your workflow. Instantly engage with incoming leads and kickstart workflows to effectively qualify them. By incorporating a personal assistant feature into your appointment scheduling, you can greatly increase your conversion rates. Furthermore, LLM-based feedback systems tend to be more intuitive for users, giving businesses insights that are significantly more beneficial, which ultimately enhances customer satisfaction and leads to better business results. This innovative strategy not only optimizes operations but also builds stronger connections with clients, fostering loyalty and trust. With enhanced capabilities, you can elevate the quality of your customer interactions and drive greater overall success.

Media

Media

Integrations Supported

ChatGPT
Facebook Messenger
JSON
Slack
Twilio
WhatsApp

Integrations Supported

ChatGPT
Facebook Messenger
JSON
Slack
Twilio
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

ebseg.com/Digital-Bot-Platform.html

Company Facts

Organization Name

Superdash

Company Website

superdashhq.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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