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What is eGain Sales Advisor?

Utilizing award-winning AI reasoning and contextual insights, the eGain Sales Advisorâ„¢ elevates all sales representatives to top-tier performers by offering real-time conversational and procedural support. This groundbreaking tool empowers agents to connect with customers by discerning their needs through meaningful dialogue instead of overwhelming them with too many product details. Moreover, the advantages of this solution are further enhanced when integrated into self-service functionalities. In a self-service context, it replicates the conversational assistance a live agent would offer, guaranteeing a smooth user experience. Additionally, the platform improves the coaching and nurturing process through virtual assistants, messaging alerts, notifications, and in-depth analytics, all integrated into a single interface. This unified strategy not only streamlines the sales closure process but also fosters enduring relationships, thereby boosting customer loyalty and maximizing revenue opportunities. By adopting such innovative technology, organizations can significantly enhance their customer interaction quality, paving the way for a more engaging and responsive business environment. Ultimately, this transformation positions companies to stand out in a competitive market while better serving their clientele.

What is MARVL?

MARVL effortlessly integrates with your CRM by utilizing emails, notes, and various activities to boost its functionality. By incorporating your organization's sales playbooks, MARVL gains valuable insights from your sales coaching sessions, becoming an indispensable asset for every sales team member to utilize. This tool is particularly beneficial for preparing for important calls and tackling sales inquiries, offering immediate and precise guidance similar to how your CEO would handle a conversation. Consequently, it promotes effective and fruitful customer interactions on a consistent basis. With easy access to essential product and sales information, conducting pre-call research transforms into a simple task, equipping you with customized emails, strategies, scripts, and questions tailored to each individual account. Additionally, MARVL enables you to proactively practice interactions and manage objection scenarios, ensuring you are always prepared for optimal customer engagements. Proficiency in using this tool empowers you to regularly achieve your sales quotas, leading to enhanced sales results that outshine those of other B2B teams. The ongoing support and insights provided by MARVL not only elevate individual performance but also contribute significantly to the overall success of the team. Thus, by consistently leveraging MARVL's capabilities, your organization can build stronger customer relationships and drive long-term growth.

Media

Media

Integrations Supported

Gmail
Gong
Google Docs
HubSpot CRM
HubSpot Customer Platform
Lunni
Microsoft Dynamics 365
OAuth
Salesforce
Slack

Integrations Supported

Gmail
Gong
Google Docs
HubSpot CRM
HubSpot Customer Platform
Lunni
Microsoft Dynamics 365
OAuth
Salesforce
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eGain

Date Founded

1997

Company Location

United States

Company Website

www.egain.com/sales-advisor/

Company Facts

Organization Name

MARVL

Company Location

United States

Company Website

www.marvl.io

Categories and Features

Categories and Features

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Training

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

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