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What is ecManager?

ecManager is a versatile digital commerce platform tailored to develop webshops that seamlessly integrate with your brand's identity while enhancing the overall customer experience. This platform excels in increasing order values and conversion rates, ensuring that all performance metrics reach their highest potential. As a leader in digital commerce innovation, ecManager prioritizes customer satisfaction and sustainable growth, while also driving business transformation and providing a significant competitive advantage, largely fueled by technological progress. Their state-of-the-art digital solutions equip both individuals and organizations with the tools needed to meet these goals efficiently. The range of clients served by ecManager includes ambitious retailers, well-known brands, and wholesalers who depend on flexible and reliable omnichannel commerce technology to ensure outstanding order fulfillment, customer experiences, and conversion rates. In a fast-paced market landscape, these businesses understand that embracing cutting-edge technology is crucial for maintaining a competitive stance and achieving long-term success. This commitment to innovation not only sets them apart but also helps in adapting to ever-changing consumer demands.

What is Salesforce Order Management?

Minimize costs while fostering substantial growth by implementing a customer-focused order management system. Improve the effectiveness of omnichannel order handling by equipping agents with a unified perspective across all platforms, allowing for seamless order management and adjustments. Optimize order processing for efficiency in terms of cost, speed, and sustainability through immediate access to inventory insights. Utilize automation and AI to pinpoint the most economical workflows. Adapt to changing demand flexibly with intuitive tools and premier technology resources. Increase order volume while reducing expenses through these cutting-edge features. Improve customer support by merging order history and customer information into one easy-to-access interface. Boost customer satisfaction by ensuring faster and more cost-effective order fulfillment. Connect commerce experiences with visibility into real-time inventory oversight. Further enhance customer service and automation capabilities. By integrating the strengths of Order Servicing with Service Cloud, you can create a truly unified experience for your clients. In conclusion, implementing efficient omnichannel fulfillment strategies not only saves time but also increases profitability, guaranteeing that your business stays competitive in a fast-paced market while continuously adapting to customer needs.

Media

Media

Integrations Supported

1440
Canopy
Copernica
Microsoft Azure
Salesforce

Integrations Supported

1440
Canopy
Copernica
Microsoft Azure
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.15 per order
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

De Nieuwe Zaak

Date Founded

2005

Company Location

Netherlands

Company Website

www.denieuwezaak.nl/e-commerce-partners/ecmanager-omnichannel-software/

Company Facts

Organization Name

Salesforce

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/order-management/

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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