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What is ezReferral?

In the modern interconnected world, the medical field is evolving to be more efficient, accessible, and secure than ever before. Medcycle allows referring doctors to send detailed referral letters along with essential documents that aid in patient triaging. Following this, your team can assess the patient and determine whether an e-consult is appropriate. Referral leakage, which happens when patients seek their own referrals due to poor communication, lack of information, or frustration with the process, poses a significant challenge. Tackling this issue, commonly known as patient leakage, is crucial, as it can have a substantial effect on a healthcare provider's revenue streams. By adopting measures to reduce this leakage, healthcare providers can boost patient loyalty and improve overall satisfaction levels. Furthermore, our user-friendly 'set and forget' appointment reminders help clinics lower no-show rates while minimizing annoyance for both patients and staff alike. These reminders can be conveniently dispatched to patients or their caregivers via text messages, emails, or phone calls, ensuring they remain well-informed about their upcoming appointments. Ultimately, enhancing communication and appointment management not only benefits patient experience but also strengthens the healthcare system as a whole.

What is athenaCommunicator?

In the modern era, individuals are increasingly looking for smooth digital experiences in various facets of their lives, including healthcare. By leveraging athenahealth’s patient engagement tools, healthcare professionals can not only improve the overall patient experience but also reduce the administrative workload through features like automated messaging and appointment reminders. The intuitive patient portal empowers users to easily schedule appointments, complete necessary forms, and manage co-payments online at their convenience. This efficient method not only makes scheduling and payment processes easier for patients but also helps decrease no-show rates, ultimately enhancing revenue collection for healthcare facilities. Furthermore, athenaTelehealth fosters meaningful interactions between patients and providers, offering a secure alternative to in-person visits and supporting effective care management. In addition, our patient engagement solutions can lead to a notable reduction in no-show occurrences, which may translate into a 4% increase in appointment attendance, thereby promoting a more effective practice. Adopting these innovative tools can fundamentally change healthcare delivery, ensuring a win-win scenario for both patients and providers through improved access and communication while paving the way for future advancements in the industry.

Media

Media

Integrations Supported

Reputation.com

Integrations Supported

Reputation.com

API Availability

Has API

API Availability

Has API

Pricing Information

$299 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ezReferral

Date Founded

2014

Company Location

United States

Company Website

ezreferral.org

Company Facts

Organization Name

athenahealth

Date Founded

1997

Company Location

United States

Company Website

www.athenahealth.com/solutions/patient-engagement

Categories and Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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