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What is flowerSoft Silver?

For over thirty years, flowerSoft Silver has been a leader in both cutting-edge technology and outstanding customer support. However, FTD has recently introduced a policy that mandates a hefty annual fee for directing our users to their services. This new arrangement has forced flowerSoft to end its longstanding collaboration with Mercury Direct, which has been in place since the inception of the Mercury 3000. As a result, we will not pass any additional monthly fees onto our customers for processing their outgoing orders to FTD. Fortunately, we have identified at least two other wire services that offer a more equitable approach than FTD, and we are happy to provide seamless integration with these alternatives at no added cost to our esteemed customers. This strategic decision underscores our unwavering commitment to enhancing customer satisfaction while actively seeking better solutions to meet their needs. We believe that our customers deserve the best options available, and we will continue to innovate in their favor.

What is Mercury Office?

Mercury Office is a sophisticated travel agency database designed specifically for the requirements of travel agents. It allows front office staff to effortlessly create customer booking files, track payments, and send welcome home letters. Meanwhile, back office teams can effectively manage supplier payments, conduct bank reconciliations, handle staff payroll, and evaluate the business's profitability. A notable feature of Mercury Office is its fully web-based interface, which provides global access while ensuring that your data remains secure with advanced protections. The development of this system involved collaboration with experienced front office travel agents, ensuring a user-friendly experience in every aspect. Furthermore, its powerful reporting functionality gives back office personnel the necessary resources to streamline processes such as reconciliation and supplier payment management. This comprehensive approach not only improves operational efficiency but also empowers travel agencies to concentrate more on delivering exceptional service to their clients. With Mercury Office, travel agencies can elevate their administrative capabilities and enhance client satisfaction significantly.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$1999 per user
Free Trial Offered?
Free Version

Pricing Information

$65 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

flowerSoft Systems

Company Website

www.flwrsoft.com

Company Facts

Organization Name

Ease Technology

Date Founded

2004

Company Location

United Kingdom

Company Website

www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/

Categories and Features

Florist

Automated Card Printing
Customer Account Profiles
Delivery Tracking
Order Management
Production Tracking
Stem Counting

Categories and Features

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

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