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What is goodreviews.io?

All collected reviews are effectively integrated with Google, recognized as the leading review platform globally. A recent study found that 17% of all clicks are directed to the top spot in Google’s local search results, demonstrating the platform's influence. Among those who click, an impressive 53% are likely to visit the business within the next 48 hours. This statistic underscores a remarkable trend: over half of those searching for local businesses are ready to convert into customers. Reviews are vital as one of the key SEO ranking factors for local businesses, making them indispensable for success. Whether a standalone entity or part of a larger franchise, accumulating reviews is crucial to outpace the competition. Our approach sets us apart by encouraging repeat customers to share their experiences directly on your website. The loyalty we feel towards our favorite brands compels us to return, positioning your site as the perfect place to gather even more 5-star reviews. Goodreviews aggregates all your business locations, allowing customers to provide feedback tailored to the specific venue they visited, thereby further enhancing your online visibility. By focusing on reviews, you not only elevate your reputation but also draw in a larger pool of potential clientele. The significance of cultivating positive reviews cannot be overstated in today’s digital landscape, where first impressions are often shaped by online feedback.

What is ReviewBot?

ReviewBot offers real-time monitoring of customer reviews, keeping you informed about valuable feedback so you can catch critical insights without missing a beat. It allows for easy receipt of reviews via familiar platforms like Slack, Zendesk, and email, integrating seamlessly into your team's existing tools. ReviewBot meticulously analyzes customer feedback from a variety of sources, including the iOS App Store, Mac App Store, Google Play, Google My Business, Yelp, and Amazon worldwide. With features that let you filter notifications by star ratings, you can customize alerts to suit your specific needs. This eliminates the hassle of checking multiple app stores or managing yet another dashboard. By integrating with popular platforms such as Slack, Microsoft Teams, and Zendesk, ReviewBot helps you maintain your workflow without interruption. All reviews and reports are consolidated in one easily accessible location, enabling quick and strategic responses. This proactive stance not only protects your ratings but also minimizes the risk of losing potential customers due to unresolved app or service issues. Furthermore, ReviewBot offers direct links to each review, allowing you to respond swiftly within the application itself, thus optimizing your customer engagement strategy. Ultimately, this all-in-one tool empowers businesses to improve their reputation while effectively managing customer relations, fostering a more responsive and engaged interaction with users.

Media

Media

Integrations Supported

Amazon
App Store
Google Business Profile
Google Play
Microsoft Teams
Slack
Yelp
Zendesk

Integrations Supported

Amazon
App Store
Google Business Profile
Google Play
Microsoft Teams
Slack
Yelp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$49.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

goodreviews

Company Location

Australia

Company Website

goodreviews.io

Company Facts

Organization Name

ReviewBot

Date Founded

2016

Company Location

United States

Company Website

reviewbot.io

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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