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Ratings and Reviews 0 Ratings
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What is heartbeat?
Every day, numerous people visit hospitals or clinics, all sharing a common objective: to improve their overall quality of life. Yet, it has been a longstanding issue that few healthcare professionals actively track the long-term effects of treatment once patients leave their care. At Heartbeat, we believe that fostering follow-up communication between healthcare providers and patients results in significant benefits for both parties. Clinicians are able to gather valuable information regarding which treatments are most effective, while patients often enjoy better health outcomes and potentially longer lives when they are engaged in their own care processes. Patient-Reported Outcome Measures (PROMs) are structured and validated questionnaires that patients complete to evaluate their functional well-being and general health condition. Essentially, these measures enable patients to relay crucial information to their healthcare providers about the success of particular surgeries, medications, or treatments they have undergone, thus enhancing the overall healthcare experience for everyone involved. This continuous feedback mechanism is essential not only for improving treatment strategies but also for ensuring that patient perspectives play a crucial role in shaping medical decisions. Moreover, by incorporating these insights, the healthcare system can evolve to become more patient-centric and responsive to individual needs.
What is Vital Interaction?
Vital Interaction is a healthcare technology firm that merges healthcare data with advanced business intelligence and automated workflows to enhance the profitability of healthcare practices, streamline the operations of doctors and their teams, and foster enduring trust and relationships between providers and patients. Their innovative 3-layer messaging system facilitates the automation of appointment reminders through email, text, and voice messages, significantly minimizing the likelihood of missed appointments. When a patient needs to cancel, a straightforward 2-step cancellation request is triggered, which not only reduces the chances of last-minute cancellations and human mistakes but also sheds light on the reasons behind patient cancellations. Maintaining a consistently full appointment schedule is crucial as it benefits both patients and the practice alike. Additionally, the practice team often faces an overwhelming number of manual, time-consuming tasks that hinder their efficiency and effectiveness. By alleviating these burdens, Vital Interaction empowers healthcare teams to focus more on patient care rather than administrative duties.
Integrations Supported
KonnectzIT
Logit.io
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
heartbeat
Company Location
Germany
Company Website
heartbeat-med.com
Company Facts
Organization Name
Vital Interaction
Date Founded
2009
Company Location
United States
Company Website
www.vitalinteraction.com
Categories and Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Categories and Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management