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What is iCepts Mobile Field Service Management?

Managing and monitoring services can pose significant challenges, yet Business Central provides an array of tools designed to facilitate this process. These resources are specifically tailored for repair shops and field service operations, proving effective in various business environments, including complex customer service distribution chains, industrial services employing bills of materials, and the high-frequency dispatch of technicians who require efficient spare parts management. The enhancements introduced by iCepts Technology to the Field Service Management mobile dashboard for Business Central greatly elevate the experience for those operating remotely. Furthermore, Business Central empowers users with functionalities that allow them to deliver services in alignment with established contracts and fulfill service orders as promised. The Dispatch Board serves as an essential tool for service technicians or dispatchers, as it streamlines the identification of pending service orders. With a quick overview of the Dispatch Board, users can effortlessly track which orders are currently in progress and which have been completed, facilitating a more organized workflow. This structured methodology not only improves operational efficiency but also significantly enhances customer satisfaction. Ultimately, by leveraging these advanced tools, businesses can ensure a higher level of service delivery while optimizing their resource management.

What is AlarmKey?

AlarmKey provides a thorough business management and accounting solution specifically designed for security and low-voltage dealers and integrators. If you are facing difficulties with issues like recurring billing, job costing, managing inventory, scheduling technicians, dispatching, handling work orders, creating proposals, managing document imaging, or navigating through a disorganized paperwork situation, this could be an ideal time to consider how AlarmKey can effectively support you. The platform comes in two versions to suit different operational requirements: AlarmKey Standard, which is an out-of-the-box solution that addresses all essential daily tasks and accounting needs, and AlarmKey Enterprise, a flexible option that can be customized to meet your organization’s specific demands. For making an informed decision, you can check out a comprehensive list of all modules available within AlarmKey; alternatively, you can contact us anytime via phone or email for immediate assistance. By implementing AlarmKey, you will enhance your operational efficiency and simplify your processes. Ultimately, choosing the right version of AlarmKey can lead to a transformative impact on your business's overall productivity.

Media

Media

Integrations Supported

Microsoft Dynamics 365 Business Central

Integrations Supported

Microsoft Dynamics 365 Business Central

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iCepts Technology

Company Location

United States

Company Website

www.icepts.com/mobile-field-service-management-for-business-central/

Company Facts

Organization Name

Reliable Group

Company Website

www.alarmkey.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Security System Installer

Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

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