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What is iMagic Marina Reservation?

To draw in a greater volume of tourists to your tour program, it is essential to simplify the entire booking process. Many tour operators face issues like double bookings, which can create disputes over the limited availability at your marina. Moreover, poor customer tracking complicates account management and hinders effective performance evaluation. The expenses linked to third-party booking systems can be substantial, often resulting in high commissions that diminish overall profits. A major worry for marina operators is maintaining customer satisfaction, particularly given the limited number of potential clients. By refining the sign-up process, you can foster repeat visits from satisfied customers. Therefore, it is crucial to implement a system that not only allows for easy customization to cater to your marina’s specific requirements but also automates reservations and tracks customer information. This system should effectively monitor bookings while establishing a detailed database of previous clients, incentivizing them to return by ensuring they have the easiest, most efficient, and secure booking experience possible. Ultimately, prioritizing user-friendliness can lead to enhanced customer loyalty and elevated satisfaction levels, creating a positive cycle that benefits both the marina and its patrons. Increasing your focus on these aspects can significantly boost your tour program's overall success.

What is Clearwater MMS?

ClearWaterMMS boasts an extensive database that includes all your clients and their vessels, enabling tailored data storage that enhances operational efficiency. Within the customer profile sections, there is plenty of space to record essential information such as addresses, phone numbers, email contacts, vehicle details, and additional notes. Users have the flexibility to add more fields as required, making the database adaptable to various needs. The system facilitates smooth manipulation to create mail merge documents in Microsoft Word, which encompasses address labels and letters. Users can extract information from any field in ClearWaterMMS, allowing for precise communication with targeted customer segments, including those with boats of specific sizes, owners of dinghies, or clients located in particular marina areas. As a fully web-based platform, it provides unlimited scalability and is capable of handling numerous transactions on a daily basis. Moreover, the collaborative nature of the system means that all users work from a unified database, ensuring that any data entered through the EPOS system is instantly available on the main ClearWaterMMS platform, thereby improving overall operational efficiency. This seamless integration not only enhances information accessibility but also significantly streamlines business processes, making it an invaluable tool for managing client relationships and vessel information.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iMagic Software

Company Location

Australia

Company Website

www.imagicsoft.com/MarinaReservationSoftware#top

Company Facts

Organization Name

ClearWater Marina Management Systems

Company Website

www.clearwatermms.com

Categories and Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Categories and Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

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