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What is iMagic Marina Reservation?

To draw in a greater volume of tourists to your tour program, it is essential to simplify the entire booking process. Many tour operators face issues like double bookings, which can create disputes over the limited availability at your marina. Moreover, poor customer tracking complicates account management and hinders effective performance evaluation. The expenses linked to third-party booking systems can be substantial, often resulting in high commissions that diminish overall profits. A major worry for marina operators is maintaining customer satisfaction, particularly given the limited number of potential clients. By refining the sign-up process, you can foster repeat visits from satisfied customers. Therefore, it is crucial to implement a system that not only allows for easy customization to cater to your marina’s specific requirements but also automates reservations and tracks customer information. This system should effectively monitor bookings while establishing a detailed database of previous clients, incentivizing them to return by ensuring they have the easiest, most efficient, and secure booking experience possible. Ultimately, prioritizing user-friendliness can lead to enhanced customer loyalty and elevated satisfaction levels, creating a positive cycle that benefits both the marina and its patrons. Increasing your focus on these aspects can significantly boost your tour program's overall success.

What is Harbour Assist?

Harbour Assist streamlines customer relations, communication, asset management, invoicing, and reporting into a cohesive and easy-to-use platform. This solution is popular among a diverse range of users, including boutique marinas, large leisure enterprises, commercial ports, and local government entities. Its influence reaches worldwide, accommodating both inland and coastal operations. Designed for versatility, it can be utilized in offices, on docks, and even while out on the water. Clients have shared that Harbour Assist significantly enhances their operational efficiency, improves customer service, and increases cash flow. Furthermore, boat owners value the secure online self-service portal for managing payments and their accounts. Successful businesses gain from real-time data access, effective communication, adaptability, and smooth customer interactions. Harbour Assist encompasses all necessary tools for success in one all-inclusive package. There are absolutely no hidden fees, extra costs for seasonal staff, or charges for modifying marina setups. Users can enjoy the freedom of unlimited access to users, accounts, transactions, data, and emails, fostering an environment where their business can flourish without limitations. In the end, Harbour Assist empowers users to prioritize growth and customer satisfaction, enabling them to navigate their operations efficiently and without unnecessary obstacles. With its comprehensive features, Harbour Assist is positioned as an essential partner for businesses seeking to thrive in the marine industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iMagic Software

Company Location

Australia

Company Website

www.imagicsoft.com/MarinaReservationSoftware#top

Company Facts

Organization Name

Harbour Assist

Date Founded

2014

Company Location

United Kingdom

Company Website

www.harbourassist.com

Categories and Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Categories and Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

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