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What is iMagic Restaurant Reservation?
Properly managing returning clients and understanding their preferences is crucial for keeping them loyal. Keeping track of dietary restrictions, special events, and birthdays can significantly elevate their overall experience. By personalizing your interactions, such as addressing them by their first name, you cultivate a welcoming environment where customers feel appreciated. Reservations are vital for your business’s success, which is why iMagic Restaurant Reservation streamlines this process: simply tap to book a table, enter guest information, choose an available spot, and you’re done! This system is not only designed for efficiency but also prioritizes ease of use. Even with a busy schedule, you can quickly make new reservations without hassle. Having a clear view of pending arrivals is vital for managing guest bookings effectively. In a bustling setting, wasting time is the last thing you want! Our cutting-edge View Reservations feature allows you to instantly access details about who is coming, when they are expected, and the tables they have booked, ensuring you remain organized and ready for every patron. With this level of organization, you can focus on providing exceptional service without any distractions.
What is Reservation Genie?
Our intuitive table management system seamlessly operates across all devices, enabling you to effectively oversee seat bookings, manage walk-ins, and maintain waiting lists, while also keeping track of guest seating durations and producing detailed reports on server performance. You can effortlessly access your reservations on multiple devices such as smartphones, tablets, laptops, office computers, and even from the hostess station or the comfort of your home. By eliminating equipment costs, we remove the burden of setup fees or lengthy contracts, streamlining the onboarding process for your team. Building strong connections with your customers significantly elevates their experience with your establishment. Our sophisticated Customer Relationship Management (CRM) tools grant you immediate access to essential customer details, including notes, reservation histories, and profile photos. We also organize reservations based on their sources, including those entered by staff, bookings made directly through your website, concierge services, and affiliate platforms. In addition, our Reporting section features customizable graphs that can be filtered by date ranges and saved as PDFs, enabling you to identify which booking sources are most effective in driving customer traffic and to adjust your online marketing strategies accordingly. By leveraging these insights, you can refine your marketing efforts and foster deeper customer engagement, ultimately enhancing the overall success of your business. This proactive approach can lead to improved customer satisfaction and increased loyalty over time.
Integrations Supported
Adobe Acrobat
Facebook
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
iMagic Software
Company Location
Australia
Company Website
www.imagicsoftware.biz/#iMagicRestaurantReservation
Company Facts
Organization Name
Reservation Genie
Company Location
United States
Company Website
www.reservationgenie.com/online-reservation-software-for-restaurants-and-nightclubs
Categories and Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management