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Ratings and Reviews 20 Ratings
What is iVision Plus?
iVision Plus Cisco wallboards significantly boost agent performance by presenting real-time performance metrics in an innovative and visually appealing manner. With iVision Plus, users can tap into dynamic Cisco contact center wallboards that display real-time statistics and metrics focusing on both individual and team accomplishments. Ditch the old-fashioned, clunky wallboard designs and welcome the striking aesthetics of NextGen wallboards. The gamification elements embedded within iVision wallboards motivate agents to enhance their productivity. These HTML5 wallboards not only guarantee an exceptional user experience but are also designed to be responsive across various devices. Furthermore, the call center wallboard software allows users to set KPI thresholds, enabling performance monitoring and prompt intervention when thresholds are crossed, even during times of inactivity. By delivering real-time digital signage to all employees, organizations can expect a marked increase in efficiency and productivity, as staff will no longer waste precious time gathering operational insights. This seamless access to information not only boosts engagement but also fosters a more knowledgeable and proactive workforce, ultimately driving better results for the organization.
What is eyefactive AppSuite?
Solutions for interactive signage software can be developed for a variety of large-scale displays, including touchscreens, tablets, kiosks, steles, or video walls. Users can seamlessly merge and tailor existing multitouch applications while incorporating their own unique content and designs with minimal coding effort. This enables the creation of engaging interactive experiences that are both educational and enjoyable at retail locations.
Introducing the pioneering B2B application platform for professional touchscreen systems: AppSuite CMS, which includes an online app marketplace, cloud-based management, touchscreen object detection technology, and comprehensive service and support.
All applications leverage eyefactive's award-winning software technology, which facilitates multi-touch and multi-user interactions, proving to be quicker and more efficient than basic HTML point-and-click solutions. This innovative approach ensures that businesses can enhance customer engagement effectively and creatively.
Integrations Supported
Active Directory
BMC AMI Cost Management
EpicCare EMR
FIS Telephone Banking
Fiserv
Freshdesk
HubSpot Customer Platform
Microsoft Excel
Oracle Cloud Infrastructure
Oracle Health Ambulatory EHR
Integrations Supported
Active Directory
BMC AMI Cost Management
EpicCare EMR
FIS Telephone Banking
Fiserv
Freshdesk
HubSpot Customer Platform
Microsoft Excel
Oracle Cloud Infrastructure
Oracle Health Ambulatory EHR
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
€69 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
NovelVox
Date Founded
2008
Company Location
United States
Company Website
www.novelvox.com
Company Facts
Organization Name
eyefactive
Date Founded
2009
Company Location
Germany
Company Website
www.multitouch-appstore.com
Categories and Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Digital Signage
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
Categories and Features
Digital Signage
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration