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Ratings and Reviews 72 Ratings
What is idTracks-Docs?
Establishing clear policies and procedures is essential for any healthcare institution, as is the effective management of these crucial documents. Misinterpretations can result in operational inefficiencies and mistakes. The use of outdated or incorrect documentation can lead to negative outcomes and may put the organization at risk of legal issues or loss of accreditation. In the current regulatory environment, the need for a dependable and accessible healthcare software solution to manage policies and procedures is more critical than ever. HealthDox offers IdTracks-Docs, a dedicated Policy and Procedure Management System tailored to the specific needs of the healthcare industry. This innovative system eliminates the risk of overlooked renewals by providing timely notifications that inform organizations when policies need to be updated, reviewed, or have expired. Furthermore, users can create a personalized template if none of the 25 available pre-designed options meet their requirements, with formats that can be generated in Excel or PDF. This capability not only enhances efficiency but also supports healthcare organizations in achieving and maintaining compliance with ease. Ultimately, leveraging such technology can lead to improved patient safety and operational effectiveness.
What is Service Center?
Office Ally's Service Center is relied upon by over 80,000 healthcare practitioners and service organizations to effectively manage their revenue cycles. The platform offers functionality for verifying patient eligibility and benefits, as well as the ability to submit, amend, and monitor claims statuses online while also facilitating the reception of remittance advice. By supporting standard ANSI formats, data entry, and pipe-delimited formats, Service Center significantly enhances administrative efficiency and optimizes workflows for healthcare providers. Furthermore, this comprehensive tool empowers organizations to focus more on patient care by reducing the time spent on administrative duties.
Integrations Supported
AccuMed EHR
AirStrip ONE EMR
AllegianceMD
Amazon EMR
AngelTrack
Best Practice Clinical
CGM MEDISOFT
CounSol.com
Criterion HCM
EHR 24/7®
Integrations Supported
AccuMed EHR
AirStrip ONE EMR
AllegianceMD
Amazon EMR
AngelTrack
Best Practice Clinical
CGM MEDISOFT
CounSol.com
Criterion HCM
EHR 24/7®
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$0
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
HealthDox
Date Founded
1999
Company Location
United States
Company Website
healthdox.com/3689-2/
Company Facts
Organization Name
Office Ally
Date Founded
2000
Company Location
United States
Company Website
cms.officeally.com/lp/service-center
Categories and Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Hospital Management
Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management
Categories and Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
EDI
AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling
Hospital Management
Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting
Medical Billing
Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice
Medical Practice Management
Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling
Revenue Cycle Management
Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing