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What is illumin?

The illumin Knowledge & Research Management System is tailored to effectively gather, document, quantify, and summarize the questions and answers shared by staff and clients. This system serves as an exemplary solution for overseeing knowledge and research, easily adaptable to the unique requirements of any library's reference operations. Its automatically generated knowledge base evolves into a comprehensive, searchable database filled with relevant information that can be shared effortlessly. Streamline the substantial flow of knowledge throughout your organization, guaranteeing that critical information is available for exploration and dissemination anytime and anywhere. With both Softlink’s Liberty and illumin, your library is empowered to deliver information to users, placing it at the leading edge of future innovations. By implementing illumin, you gain a powerful resource that not only compiles and organizes data but also significantly boosts the effectiveness of knowledge management in your institution. Furthermore, this innovative system encourages collaboration among staff, fostering an environment where information can be exchanged freely and efficiently.

What is Insight Business Management?

Insight is crafted to not only sustain but also enhance your customer database with efficiency. By having immediate access to all customer transactions and essential details, you can seamlessly build customized databases that provide deeper insights into your clientele. It allows for the connection of documents to both the clients and their respective transactions, which keeps all significant information well-structured. This capability positions Insight as an excellent tool for optimizing new lead generation as well as maximizing the sales opportunities of your current customer base. With the ability to profile clients and access crucial information in real-time, you secure a distinct competitive edge in your sector. Furthermore, Insight includes a powerful scheduling feature that integrates all corporate activities—ranging from job specifics to employee leave—into a variety of calendar and scheduling formats. Central to the software is its focus on task management, enabling you to record all business dealings as tasks, ensuring clarity in responsibilities for everyone involved. With the efficient use of statuses and task designations, you can proficiently manage delegation within your team, guaranteeing that no aspect is neglected. The enhanced communication and organization facilitated by Insight will inevitably boost productivity and elevate client satisfaction levels. In this ever-evolving business landscape, maintaining this level of efficiency is crucial for sustained success.

Media

Media

Integrations Supported

Microsoft 365
Moodle
Overdrive
Sora

Integrations Supported

Microsoft 365
Moodle
Overdrive
Sora

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Softlink Information Centres

Date Founded

1983

Company Location

Australia

Company Website

ic.softlinkint.com

Company Facts

Organization Name

Scotia Software

Date Founded

2005

Company Location

United Kingdom

Company Website

www.binarytechnologies.co.uk/index.php/business-management-software/

Categories and Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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